Sr. Manager, Quality
Sr. Manager, Quality
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a key member of the Corporate Quality Assurance team the Sr. Manager of Quality is responsible for leading strategically aligned cultural change throughout the entire organization driving value-added Continuous Improvement.
This position will serve our Air Conditioning Division located in Fort Smith AR. This is a hybrid position with a blend of working from home and working in the offices.
Responsibilities
- Administer quality and continuous improvement metrics reporting and project tracking.
- Align the Quality organization supporting the deployment of Strategic Quality initiatives and implementation of industry best practices.
- Oversee process improvement projects that drive improved business efficiency and enhance customer experience.
- Lead warranty and product reliability efforts facilitating process and product improvements driving organizational efficiency lowering warranty costs and predict future warranty trends that enhance customer experience.
- Oversee the Quality System and Liaison between manufacturing engineering and supply chain processes.
- Support Product Development Process (PDP) through Advance Quality Planning (AQP) Discipline.
- Communicate areas of concern regarding warranty trends and oversee improvement projects. Assess prioritize and select projects that drive both incremental and breakthrough improvements.
- Develop and track annual Quality budget for the Quality Department.
- Administer quality and continuous improvement metrics reporting and project tracking.
- Other duties as assigned.
Qualifications
- Bachelors Degree in Engineering or related field
- 10 years of quality experience in a manufacturing environment
- Supervisory experience
- A proven record of implementing quality improvements with multi-plant responsibility.
- Experience in Advanced Quality Planning Customer Management (warranty & reliability).
- Demonstrated ability and experience in writing reports business correspondence and deploying standardized work practices.
- Effectively present information and respond to questions from groups of managers across the organization clients customers and the general public
- Thorough understanding of multiple business processes including Quality Assurance Operations Supply Chain Engineering & Technology.
- Experience in AQP tools training: DFMEA PFMEA PPAPVOC SPC etc.
- Formal Training in the utilization of problem solving tools (i.e. 8D 6)
- Medium to large scale project management experience preferred.
- Excellent communication skills written and verbal with attention to detail and accuracy.
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
- Demonstrated ability to work well with others in a matrix team environment.
HOW TO STAND OUT:
- Advanced degree in Engineering Business or related.
- ASQ Quality Engineering Certification
- Six Sigma Black Belt Certification
#LI-Hybrid
#LI-MA1
Required Experience:
Manager
Employment Type
Full-Time
