Program Coordinator: Meals on Wheels and Congregate Dining

WHO WE ARE

Volunteers of America Colorado is a nonprofit faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs Volunteers of America changes the lives of more than 140000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters hunger and nutrition services and many other community support programs. Our work touches the mind body heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

**Responsible for the day-to-day operations of Northern Colorado Services Congregate Meal and Meals on Wheels programs coordinating program volunteers ensuring compliance with agency and funder regulations and providing quality meal experience for older adults aged 60

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensures that the seniors voice is heard and the seniors ideas play a prominent role in programming.

Coordinate the weekly delivery of Meals on Wheels and Congregate meals while maintaining compliance with all federal state and local regulations policies and procedures including health sanitation and safety regulations.

Assist Manager with orders and tracking inventory of frozen meals for Meals on Wheels program.

Coordinates program volunteers including volunteer recruitment selection training supervision and recognition.

Ensures the Manager is immediately made aware of any substitutions to the menu.

Ensures staff and volunteers adhere to all health sanitation and safety regulations; maintain proficiency in all aspects of proper food handling including knowledge and application of the Colorado Retail Food Establishment Regulations

Administers annual client satisfaction for Congregate and Meals on Wheels programs. Ensure data collection and outcome measures are met.

Complete all client intake assessments and reassessments

Maintain VOA and State databases including data entry creation of daily route sheets and client profiles.

Support the Manager with the development and distribution of meal site nutrition education materials presentations and special events.

Monitor all sites to ensure compliance with Volunteers of America Colorado and funder policies and procedures strengthen relations with volunteers and assess client satisfaction. Maintains records including inventory control participant information and dining site information.

Foster and maintain meaningful relationships with clients volunteers and community partners including host agencies meal providers referral partners and other staff.

Maintain equipment used in the program and works with the Nutrition Specialist to complete orders for program supplies.

Act as backup for other nutrition staff that may include duties such as driving the Volunteers of America van to deliver Congregate meals serving meals at dining sites delivering Meals on Wheels preparing the daily meal count and any other duties that support the meal programs.

Participate in outreach activities to promote the Meals on Wheels and Congregate Programs.

Perform other duties needed to advance program operations support other members of the team and fulfill nutrition program goals.

SUPERVISORY RESPONSIBILITIES

30-60 Meals on Wheels and Congregate site Volunteers

On occasion may supervise program interns.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS While performing the duties of this position the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers handle Job Description 4 or feel objects tools or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision distance vision and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Driving is required to complete meal site visits and community outreach; driving occurs throughout the Larimer County front range and totals approximately 2-5 hours per week.

POSITION TYPE AND EXPECTED HOURS OF WORK

Fulltime 40 hours with a daily 30-minute lunch break

Must work core hours of 8:00am 4:30pm Monday Friday.

LOCATION 405 Canyon Avenue Fort Collins CO 80521

Pay Range: $21.00-$23.00/hr

BENEFITS (eligibility is based on job type/status)

• Vacation Time/Separate Sick Time
• Paid Holidays/Floating Holidays/Personal Days
• Volunteer/Wellness Day
• Health Dental Vision and Pet Insurance
• Tuition Assistance
• Pension Plan
• 403b Retirement Plan with Agency Match
• Life Insurance/Accident Insurance
• Employee Assistance/Work-Life Balance Program/Employee Discount Program
• LifeLock with Norton
• Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS ARE STRONGLY ENCOURAGED TO APPLY

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.

COMPETENCIES

Models core culture attributes of Volunteers of America Colorado Branch that include AIRS (Accountability Integrity Respect and Service).

Models and pursues with vigor Volunteers of America Colorado Branch three strategic critical virtues of HHS (Hungry Humble People Smart).

Demonstrates Volunteers of America- Colorado Branch qualities expected of all employees that include Adaptability Performance and Compliance. Sensitive to older adult issues and concerns

MINIMUM QUALIFICATIONS OF POSITION

Bachelors Degree in related field or equivalent relevant experience.

Minimum two years of experience managing the day-to-day operations of community services including experience in but not limited to meeting daily quotas managing third party contractors handling daily problems/emergencies monitoring for regulation compliance accurate recordkeeping etc.

Valid Colorado drivers license and proof of insurance. Provides and maintains a reliable mode of transportation for all scheduled shifts and can drive safely in all types of inclement weather.

This position requires a National Sex Offender Public Website check criminal background check motor vehicle record check and Colorado Adult Protective Services check. Offers of employment are contingent upon the results of these checks.

Use of personal cellphone (cell phone reimbursement offered)

PREFERRED QUALIFICATIONS OF POSITION

Experience in food service management.

Experience in volunteer management.

Experience with older adults or vulnerable populations

KNOWLEDGE AND SKILLS

Demonstrated effective communication skills both written and verbal

Good organization and planning skills

Ability to work well in a team environment

Ability to train direct and support volunteers

Experience with computer and office equipment including familiarity with Microsoft suite applications including PowerPoint Excel and Word.