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Brokerage CoordinatorJob Description Summary
The Brokerage Coordinator will report to the Director of Operations or Office Manager and will serve as the support for a fee-earner and/or team. This position is responsible for support of client service activities such as pitches and proposals transaction support and fee-earner administrative support. The Broker Coordinator will interact with various departments within the organization on behalf of the fee-earner to ensure they are able to meet the needs of their clients. In this capacity the Broker Coordinator will be viewed as a direct line of communication to the fee-earner themselves.Job Description
Essential Duties and Responsibilities
Provide administrative and office support to a department service line or local brokerage services department or specialized team
Coordinate property tour packages
Compile information and maintain marketing activity reports for broker team
Assist in the creation and/or editing of presentation materials including flyers leasing proposals qualifications booklets case studies email blasts invitations etc.
Collaborate with centralized marketing HUBs in the creation and editing of the content of marketing materials and presentations
Utilize standard marketing-approved templates and graphics while assisting in the creation of presentation materials marketing collateral etc. (emails maps flyers tour/pitch books)
Update and maintain client database
Coordinate preparation of proposals and presentations
Maintain broker inventory lists
Schedule appointments and maintain team members calendars
Manage brokers contact database
Provide client care/services (sending gifts cards etc)
Prep for meetings and events
Work with Marketing to schedule and organize marketing collateral and events
Work with Research to produce research materials
Review all materials that go out for your team to confirm no errors are made
Review and abstract lease/sale documents
Maintain listings in CoStar Loopnet etc.
Coordinate travel and administer activities
Prepare and enter expense reports in Workday
Track and book Opportunities Listings and Deal-Related Expenses in Engage
Assist broker with CRM and Deal Management in Engage
Communicate effectively with staff brokers and clients
Provide back up for Front Desk Administrator when necessary
Performs other administrative tasks required by C&W to facilitate the transaction of C&Ws real estate business
METRICS
Role will be evaluated on the following:
Positive attitude
Professionalism
Efficiency and dependability
Organization
Customer service and people skills
Turnaround time
Data integrity and accuracy
BACKGROUND EXPERIENCE AND COMPETENCIES
Associates Degree
2 years of professional experience (or similar combination of education and experience)
Strong Microsoft Office Suite skills
Knowledge of InDesign and Salesforce a plus
Ability to plan organize and manage processes
Ability to deal and communicate effectively with all levels of staff and management
Excellent written and verbal communication skills
Detail oriented able to handle multiple projects simultaneously extremely professional and
customer service oriented
Previous real estate experience preferred
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
IC
Full-Time