Evaluation & Insights Coordinator
Evaluation & Insights Coordinator
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Job Description
Evaluation & Insights Coordinator
Us
We are health innovation specialists. We work with others to transform healthcare through innovation. We help generate new ideas and innovations or adapt existing ones. We test evaluate and scale the best approaches working with NHS colleagues to implement these solutions in hospitals communities GP practices and beyond. We draw on diverse expertise from healthcare universities industry and communities breaking down silos and creating connections as we build healthcare fit for the future.
Please visit our website to find out more about us our values and how we work.
The Role
Evaluation is a key component of UCLPartners work to accelerate research and innovation into practice. The Evaluation and Insights function supports health and care teams and innovators across our region to understand the impact of introducing innovations from new technologies to the redesign of services on patients and the public health and care professionals and the wider system. The Evaluation & Insights function includes Patient and Public Involvement & Engagement (PPIE) team a core element of both our evaluative work and across the UCLPartners portfolio.
The Evaluation and Insights Coordinator is integral to providing comprehensive project coordination and administrative support to the function. This role will support busy teams to operate effectively across a broad range of activities both internally and externally.
Key Responsibilities
- Oversee all aspects of administration for a range of projects and programmes. This includes the coordination and planning of meetings with internal and external stakeholders supporting on meeting outputs including taking minutes logging actions and follow up
- Manage and coordinate operations for events and workshops from concept to delivery including development of registration processes coordination of presenters and content development facilitation of break-out rooms and creation/analysis of post-event evaluation
- Manage the team events calendar and inbox
- Support Evaluation and PPIE leads to create and maintain project plans
- Support the delivery of projects including by contributing to research writing reports and presentations and organising meetings and events
- Support the team with arranging stakeholder meetings and diary management
- Manage data entry into the customer relationship management (CRM) system and maintain stakeholder contact lists
- Support maintenance of relationships with patient carer and community members through providing administrative support to the UCLPartners Advisory Panel and Lived Experience Network.
- Implement policies or guidance for your work area and propose changes to working practices or procedures for your team/function
- Understand a range of routine work procedures both in and outside your immediate work area
- Support onboarding and new starter processes
- Manage professional relationships with a wide range of internal and external stakeholders and act as lead point of contact for some external stakeholders
- Maintain key team and project documents
- Support PPIE team with administration of the Contributor Payment Process to ensure timely reimbursement for patient carer and community members.
- Be a pro-active member of the UCLPartners-wide administration team attending admin team meetings and sharing responsibility for general office functions.
You
We are looking for someone who is an organised proactive and creative individual that can provide excellent administrative communications and project support and has skills in MS Office including Outlook Word Excel and PowerPoint. Below we have outlined key skills and experience required for this role:
- Highly proactive and able to work autonomously prioritise organise and plan own workload and deliver results consistently
- Ability to work as part of a team and independently without supervision making decisions or requesting support as appropriate
- Significant administrative experience including initiating and maintaining office systems
- Proficient in use of MS Office (including basic Excel analysis) with an ability to quickly get up to speed with and effectively use a range of systems and web applications including customer relationship management systems as part of a team coordinator or administrator role
- Experience of managing multiple concurrent tasks in a fast-paced and changing environment
- Experience co-ordinating meetings and workshops and/or events involving internal and external stakeholders
- Ability to make judgements involving facts or situations some of which require analysis and could impact business as usual
- Ability to maintain/update project plans project reports with direction or supporting teams in managing projects. Experience of managing projects is advantageous though not essential.
- Effective problem-solving skills and ability to respond to sudden unexpected demands including using judgement to deliver troubleshooting activity as required
- Ability to act on own initiative with a proactive attitude to work
- Excellent time-management and organisational skills and attention to detail
- Good written and verbal communication skills with the confidence to develop productive working relationships and communicate effectively with people in a wide range of professional roles as well as with patients and public that are involved in our work.
- A commitment to equity diversity and inclusion and an understanding of how these principles apply to this role
- An interest in evaluation research and patient and public involvement and engagement work would be beneficial but is not necessarily required
Terms and Conditions
Job details
The Evaluation & Insights Coordinator will report to a Senior Evaluation and Insights Manager with a dotted line of accountability to the Head of PPIE. The role is a full-time permanent position with a 37.5 hour work week. The remuneration for this post is competitive depending on experience with a salary range of 36050 to 51500 per annum.
We offer flexible working arrangements and support hybrid working at UCLPartners. All staff will typically spend a minimum of 40% of their working time at the UCLPartners office i.e. for a minimum of 2 days/week if full-time or 40% of your working time for part-time staff. This can be averaged over a 3-month period.
Please note: The postholder is expected to view this job description as a guide rather than an exact description of all duties and responsibilities which may be subject to change as our work develops.
As part of our benefits package employees are entitled to 27 days of annual leave (plus bank holidays) company pension (employer contribution 10% of annual salary) life assurance coverage cycle to work scheme travel season ticket loans and flexible working.
If you require this information in a different format please let us know by emailing
Closing date: 11 July 2025
Interview date: 29 July 2025
*Please note we may close job adverts early even when theres a published deadline so if you are keen please apply as soon as possible.
Diversity and Inclusion
We are committed to equality diversity and inclusion. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard valued and a sense of belonging; and for our work to help tackle wider health inequalities. Read more about our approach. UCLPartners is committed to equal opportunities and all people acting on its behalf must perform their duties in a manner that supports and promotes this commitment.
We welcome applications from candidates who are neurodiverse have a disability or long-term health condition.
Once the job closes you may lose access to the job description and person specification so please download a copy before the closing date.
Required Experience:
IC
Employment Type
Full-Time
