The North Face: Floor Supervisor - Vancouver
The North Face: Floor Supervisor - Vancouver
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Job Description
Supervisor
As a Supervisor you will direct develop and motivate a team of brand associates ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement merchandising operations and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brands quarterly DOR rotations and Module-Based Leadership Training Program.
The North Face a VF Company
At The North Face we dare to lead the world forward through Exploration. We were born to Explore. We were born to Disrupt. We were born to Lead.
The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley CA in 1966 we have a long and storied legacy of enabling exploration loving and protecting wild places and creating iconic and technically advanced product.
We believe that exploration is a mindset both on the mountain and off the mountain and it infuses everything we do. As a community of explorers we stay curious about new ideas places and people.
By joining The North Face you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity tools and environment to more deeply explore the world around you and make meaningful lasting connections.
How You Will Make a Difference
Coach and develop staff to exceed individual and store productivity goals.
Engage customers in conversation around The North Face products activities and local community events.
Supervise floor coverage and activities including opening and closing store as scheduled.
In partnership with the Store Manager provide training and ongoing development of store staff in customer engagement and all company programs policies and procedures.
Support the Store Manager in achieving all financial and operational objectives including expense control Loss Prevention store audits and weekly reporting.
Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately.
Partner with the Store Manager to ensure compliance and adherence to policies and procedures standards and practices and company directives.
Model behavior that respects the background experience and cultural differences of others while upholding the integrity and values of the VF Corporation and the brand.
Promote an environment that encourages participation creativity and learning by sharing best practices and building on the ideas of others.
What You Bring
1 years of store management experience in a fast-paced highly engaging retail environment
Proven ability to meet and exceed sales results
Ability to work a flexible schedule to meet the needs of the business; will require weekends evenings and holidays
Excellent communication skills both verbal and written
Ability to prioritize tasks in a fast-paced store environment
Proven ability to meet business goals by driving results through store team
Willingness and desire to learn and to share knowledge of products local community experiences and activities relevant to the stores customer base
Ability and desire to provide a highly engaging customer experience through individual service conversation and relationship building
Excellent decision-making ability in a fast-paced environment
Detail orientated
Proficient computer skills including word processing spreadsheets and software programs
Preferred
Experience in a specialty retail environment outdoor apparel industry or experience with outdoor equipment sales preferred.
High School Diploma or GED
Physical
Operate office equipment and technology (i.e. computers tablets phones copier etc.)
Standing for entire work shift
Bend lift open and move product up to 50 pounds as needed
Use ladders for visual merchandising light adjustments and window banner placement
Free to Be Inclusion & Diversity
As a purpose-led performance driven company we strive to foster a culture of belonging based on respect connection openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates allowing them to bring their authentic selves to work every day.
Whats In It for You
Were in the business of unleashing human potential driven by the ideas energy and commitment of our people. Thats why we offer comprehensive benefits that encourage mental physical and financial well-being for all VF associates. When it comes to benefits were the total package. Go to and click on Looking to Join VF to learn more.
NEVER STOP EXPLORING
Our Parent Company VF Corporation
VF is one of the worlds largest apparel footwear and accessories companies connecting people to the lifestyles activities and experiences they cherish through our family of iconic outdoor active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. Its the reason we come to work every day. Its a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals together. This is our calling. Learn more at
We just have one question. Are you in
En tant que superviseur vous dirigerez dvelopperez et motiverez une quipe dassocis de marque garantissant une exprience client cohrente la meilleure de sa catgorie qui saligne sur lobjectif et les valeurs de notre marque. Vous vous associerez au directeur du magasin et au directeur adjoint du magasin pour maximiser la rentabilit en vous assurant que lengagement des clients le merchandising les oprations et la connexion communautaire sont tous cohrents et conformes aux normes de lentreprise. Vous assumerez un rle actif dans votre propre dveloppement interfonctionnel grce aux rotations trimestrielles DOR de la marque et au programme de formation au leadership bas sur des modules.
The North Face une compagnie de la VF
Chez The North Face nous osons mener le monde vers lavant grce lexploration. Nous sommes ns pour Explorer. Nous sommes ns pour Disrupt. Nous sommes ns pour Lead.
The North Face est la premire socit dexploration au monde. Fond dans la contre-culture de Berkeley CA en 1966 nous avons un long et riche hritage de permettre lexploration aimer et protger les lieux sauvages et la cration de produits emblmatiques et techniquement avancs.
Nous croyons que lexploration est un tat desprit la fois sur la montagne et en dehors de la montagne et il infuse tout ce que nous faisons. En tant que communaut dexplorateurs nous restons curieux de nouvelles ides de nouveaux lieux et de nouvelles personnes. En vous joignant The North Face vous aiderez fournir le meilleur quipement pour nos athltes et lexplorateur moderne. Vous aurez galement loccasion les outils et lenvironnement dexplorer plus profondment le monde qui vous entoure et dtablir des liens significatifs et durables.
Comment vous allez faire une diffrence
Encadrer et dvelopper le personnel pour dpasser les objectifs de productivit individuels et de magasin.
Engagez les clients dans la conversation autour des produits des activits et des vnements communautaires locaux de The North Face.
Superviser la couverture et les activits du sol y compris louverture et la fermeture des magasins comme prvu.
En partenariat avec le directeur du magasin fournir une formation et un dveloppement continu du personnel du magasin dans lengagement des clients et tous les programmes politiques et procdures de lentreprise.
Aider le directeur du magasin atteindre tous les objectifs financiers et oprationnels y compris le contrle des dpenses la prvention des pertes les audits de magasin et les rapports hebdomadaires.
Sassocier au directeur du magasin pour la mise en uvre des directives de marchandisage visuel et maintenir des normes conformes aux stratgies de marque de lentreprise; sassure que la marchandise sur le plancher de vente est rapprovisionne de manire approprie.
Associez-vous au directeur du magasin pour assurer la conformit et le respect des politiques et procdures des normes et des pratiques ainsi que des directives de lentreprise.
Modlisez un comportement qui respecte les antcdents lexprience et les diffrences culturelles des autres tout en maintenant lintgrit et les valeurs de VF Corporation et de la marque.
Promouvoir un environnement qui encourage la participation la crativit et lapprentissage en partageant les meilleures pratiques et en sappuyant sur les ides des autres.
Ce que vous apportez
Obligatoire
Plus de 1 an dexprience en gestion de magasins dans un environnement de vente au dtail au rythme rapide et trs attrayant
Capacit prouve atteindre et dpasser les rsultats de vente.
Capacit de travailler selon un horaire flexible pour rpondre aux besoins de lentreprise; ncessitera des week-ends des soires et des jours fris.
Excellentes comptences en communication tant verbale qucrite
Possibilit de hirarchiser les tches dans un environnement de magasin au rythme rapide.
Capacit prouve atteindre les objectifs de lentreprise en envoyant des rsultats grce lquipe du magasin
Volont et dsir dapprendre et de partager des connaissances sur les produits la communaut locale les expriences et les activits pertinentes pour la clientle du magasin.
Capacit et dsir doffrir une exprience client trs engageante grce au service individuel la conversation et ltablissement de relations.
Excellente capacit de prise de dcision dans un environnement trpidant
Dtails orients.
Comptences informatiques y compris le traitement de texte les feuilles de calcul et les logiciels
Prfr
Exprience dans un environnement de vente au dtail spcialis lindustrie des vtements de plein air ou exprience avec la vente dquipement de plein air prfr.
Diplme dtudes secondaires ou GED
Physique
Utiliser de lquipement et de la technologie de bureau (c.--d. ordinateurs tablettes tlphones copieurs etc.)
Debout requis pour lensemble du quart de travail.
Pliez soulevez ouvrez et dplacez le produit jusqu 50 livres au besoin.
Utilisez des chelles pour le merchandising visuel les rglages de la lumire et le placement des bannires de fentre
Libre dtre inclusion et diversit
En tant quentreprise axe sur la performance nous nous efforons de favoriser une culture dappartenance base sur le respect la connexion louverture et lauthenticit. Nous nous engageons construire et maintenir un milieu de travail qui clbre la diversit de nos associs leur permettant dapporter leur moi authentique au travail chaque jour.
Quest-ce que cest pour vous
Nous sommes dans lentreprise de librer le potentiel humain motiv par les ides lnergie et lengagement de nos gens. Cest pourquoi nous offrons des avantages complets qui encouragent le bien-tre mental physique et financier de tous les associs vf. En ce qui concerne les avantages nous sommes le paquet total. Allez dans et cliquez sur Vous cherchez rejoindre VF pour en savoir plus.
NARRTEZ JAMAIS DEXPLORER
Notre socit mre VF Corporation
VF est lune des plus grandes entreprises de vtements de chaussures et daccessoires au monde qui relie les gens aux modes de vie aux activits et aux expriences quils chrissent grce notre famille de marques emblmatiques de vtements de plein air de vtements actifs et de travail. Au cur de notre voyage se trouve notre objectif lchelle de lentreprise: nous alimentons des mouvements de modes de vie durables et actifs pour lamlioration des personnes et de notre plante. Cest notre but. Cest la raison pour laquelle nous venons au travail tous les jours. Cest un engagement partag par nos associs mondiaux de toutes les marques. Notre objectif nous unit et nous amne poursuivre nos objectifs ensemble. Cest notre vocation. Pour en savoir plus .
Nous navons quune seule question. tes-vous dedans
Hiring Range:
$17.43 CAD - $26.14 CAD per hourMinimum Start Rate:
$21.90Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan sales incentive orcommissionpotential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation: You can review a general overview of each benefit program offered including this years medical plan rates on and by clicking Looking to Join VF Detailed information on your benefits will be provided during the hiring process.
Please note our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data this position has a minimum starting rate that is listed above. In determining the specific compensation for this position we comply with all local state and federal laws.
At VF we value a diverse inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability please contact us at . VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements including but not limited to the San Francisco Fair Chance Ordinance VF will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Manager
Employment Type
Full-Time
