Job Title: Receptionist
Location: London
Contract Type: Full-Time
Shift Pattern: 8:30 AM - 5:30 PM
Salary: 30000 - 35000 per annum (DOE)
About the Role:
We are seeking an enthusiastic dynamic and personable Receptionist to join our high-profile clients office in London. As the first point of contact for visitors and clients you will play a vital role in creating a welcoming and professional atmosphere. This is a full-time position where youll be part of a multi-skilled team dedicated to delivering exceptional customer service and supporting the smooth operation of the office.
Key Responsibilities:
- Welcoming Visitors: Greet and assist guests ensuring they are directed to the correct person or department in a friendly and professional manner.
- Managing Incoming Calls: Answer calls promptly handle inquiries take messages and transfer calls as necessary.
- Scheduling & Appointments: Manage calendars and arrange meetings.
- Handling Mail & Packages: Organise incoming and outgoing mail ensuring efficient distribution and handling of packages.
- Reception Area Maintenance: Keep the front desk area tidy and presentable contributing to a professional first impression for visitors.
- Customer Service: Respond to client and visitor queries resolve basic issues and ensure a positive experience for everyone interacting with the office.
Additional Administrative Duties:
- Data Management: Maintain records update databases and organise documents.
- Office Supplies: Monitor inventory levels and place orders as necessary to keep office supplies stocked.
- Clerical Support: Assist with photocopying faxing filing and other administrative tasks as required.
Key Skills and Attributes:
- Excellent Communication: Able to interact effectively with clients colleagues and visitors in a clear and friendly manner.
- Client-Focused: Demonstrates a commitment to high-quality service and customer satisfaction.
- Team Player & Self-Starter: Able to collaborate within a team and take initiative to manage tasks independently.
- Confident & Courteous: Present yourself professionally in all interactions both in-person and over the phone.
- Cultural Sensitivity: Ability to work effectively with a diverse range of people and respect cultural differences.
- Organized & Efficient: Capable of multitasking staying organised and prioritising tasks effectively in a busy environment.
What Were Looking For:
The ideal candidate will be vibrant proactive and customer-oriented with a positive attitude and the ability to handle a variety of tasks efficiently. You should be someone who enjoys problem-solving and taking ownership of your responsibilities ensuring everything is done to the highest standard.