Hotel and Resorts Operations Supervisor
Hotel and Resorts Operations Supervisor
Posted on :
24-06-2025
Employer Active
1 Vacancy
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Job Description
Location: Lekki Lagos
Industry: Hospitality / Beach Resort
Employment Type: Full-Time
Gender Requirement: Male
Experience: 4 - 6 Years
Monthly Salary: 400000
About the Role:
We are seeking a skilled and experienced Hotel and Resorts Operations Supervisor to lead and manage daily operations at our hospitality facility in Lekki. The successful candidate will play a key role in optimizing service delivery managing frontline staff and ensuring high standards of quality efficiency and guest satisfaction.
Key Responsibilities:
- Lead and supervise operational teams to meet daily performance and service targets.
- Coordinate all on-site activities to ensure smooth and consistent service delivery.
- Train mentor and evaluate team members to enhance productivity and accountability.
- Identify workflow inefficiencies and implement actionable improvements.
- Enforce safety protocols company policies and quality control standards.
- Track key performance indicators (KPIs) and generate operational reports for management.
- Resolve issues promptly to reduce service downtime or guest dissatisfaction.
- Act as the communication bridge between frontline staff and senior management.
Requirements
Qualification
- *Gender:* Male (as specified for operational logistics and accommodation).
- *Experience:* Minimum of 4-6 years in a supervisory or operations role within hospitality (hotels resorts facilities).
- *Education:* Bachelors Degree in Business Administration Operations Management Hospitality Management or a related field.
- *Skills:*
- Proven leadership and team management skills.
- Strong organizational communication and critical thinking skills.
- Proficient in Microsoft Office Suite and operations management software.
- Ability to work independently handle multiple tasks and adapt in a fast-paced environment.
Benefits
- Competitive salary: 400000 per month.
- Monthly performance-based bonuses.
- Health insurance coverage.
- Staff accommodation provided.
- Career growth and leadership development opportunities.
- Exposure to large-scale and structured hospitality operations.
Employment Type
Full Time
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