Pre-sales Solutions Engineer- Team Lead
Pre-sales Solutions Engineer- Team Lead
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Job Description
Role: Presales Solutions Engineer Team Lead
Salary: total comp (Base Bonus RSUs)
Work Setup: Hybrid (3 days in-office)
Location: Central London (Farringdon)
Our Client is a Nasdaq listed Software Company. The world s leading platform to accelerate and enable direct-to-consumer global e-commerce growth. Growing rapidly since 2013 operating from offices globally and is the chosen partner of hundreds of brands including Hugo Boss Marc Jacobs Etam M&S Versace and more.
They are looking for a Presales Solutions Engineer Team Lead to join their growing team in London. This is a strategic and hands-on role where you ll lead and mentor a team of Solutions Engineers and work closely with Sales Product and R&D teams. Your goal is to help global retailers successfully adopt and integrate with the company s platform.
You ll be the go-to technical expert during the sales process advising merchants on best practices for integrating our platform with eCommerce systems and custom-built solutions. This is not a coding role but a solid understanding of APIs and how technical systems interact is crucial. Youll be working closely with both technical and non-technical stakeholders so strong communication skills are a must.
What You ll Do
Lead coach and scale a team of Presales Solutions Engineers
Own the technical presales process: demos platform walkthroughs and solution design
Support merchants during the sales cycle ensuring a seamless onboarding experience
Collaborate with Product R&D and Sales to improve integration strategies and customer outcomes
Gather client feedback to influence platform enhancements and priorities
Present technical solutions in a clear and engaging way internally and externally
Requirements
What We re Looking For
4 years in a technical client-facing role in SaaS (Solutions Engineering Presales or similar)
Previous leadership or team management experience
Bachelor s or Master s degree in Computer Science (or similar technical background)
Solid understanding of APIs and system integration (you won t be coding but you ll need to explain how things work)
Excellent communicator comfortable simplifying complex tech to any audience
Bonus: eCommerce experience (e.g. Shopify SFCC Magento)
Bonus: Fluency in French is a major advantage
Benefits
- Hybrid Work Model 3 days in-office (Central London Farringdon) 2 days remote for improved work-life balance
- Global Impact Collaborate with leading international brands like Hugo Boss Marc Jacobs and Versace
- High-Growth Environment Join a Nasdaq-listed rapidly scaling global SaaS company
What We re Looking For 4+ years in a technical, client-facing role in SaaS (Solutions Engineering, Presales, or similar) Previous leadership or team management experience Bachelor s or Master s degree in Computer Science (or similar technical background) Solid understanding of APIs and system integration (you won t be coding, but you ll need to explain how things work) Excellent communicator, comfortable simplifying complex tech to any audience Bonus: eCommerce experience (e.g., Shopify, SFCC, Magento) Bonus: Fluency in French is a major advantage
Employment Type
Full Time
