Solutions Engineer- Partnership
Solutions Engineer- Partnership
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Job Description
Role: Solutions Engineer- Partnership
Salary: base ( 105k OTE BaseBonusRSU)
Work Setup: Hybrid (3 days in-office)
Location: Central London (Farringdon)
Our Client is a Nasdaq listed Software Company. The world s leading platform to accelerate and enable direct-to-consumer global e-commerce growth. Growing rapidly since 2013 operating from offices globally and is the chosen partner of hundreds of brands including Hugo Boss Marc Jacobs Etam M&S Versace and more.
They are looking for a Presales Solutions Engineer Team Lead to join their growing team in London. This is a strategic and hands-on role where you ll lead and mentor a team of Solutions Engineers and work closely with Sales Product and R&D teams. Your goal is to help global retailers successfully adopt and integrate with the company s platform.
You ll be the go-to technical expert during the sales process advising merchants on best practices for integrating our platform with eCommerce systems and custom-built solutions. This is not a coding role but a solid understanding of APIs and how technical systems interact is crucial. Youll be working closely with both technical and non-technical stakeholders so strong communication skills are a must.
- Lead coach and scale a team of Presales Solutions Engineers
- Own the technical presales process: demos platform walkthroughs and solution design
- Support merchants during the sales cycle ensuring a seamless onboarding experience
- Collaborate with Product R&D and Sales to improve integration strategies and customer outcomes
- Gather client feedback to influence platform enhancements and priorities
- Present technical solutions in a clear and engaging way internally and externally
Requirements
What We re Looking For
- 4 years in a technical client-facing role in SaaS (Solutions Engineering Presales or similar)
- Previous leadership or team management experience
- Bachelor s or Master s degree in Computer Science (or similar technical background)
- Solid understanding of APIs and system integration (you won t be coding but you ll need to explain how things work)
- Excellent communicator comfortable simplifying complex tech to any audience
- Bonus: eCommerce experience (e.g. Shopify SFCC Magento)
- Bonus: Fluency in French is a major advantage
Benefits
- Hybrid Work Model 3 days in-office (Central London Farringdon) 2 days remote for improved work-life balance
- Global Impact Collaborate with leading international brands like Hugo Boss Marc Jacobs and Versace
- High-Growth Environment Join a Nasdaq-listed rapidly scaling global SaaS company
Note: Unfortunately we are unable to support with visa sponsorships
Our client is an equal opportunity employer. Their team is made up of people from a wide variety of backgrounds and lifestyles. They embrace diversity and welcome applications from people of all walks of life. Their people play the key role in their success and are always looking for more driven talented and ambitious individuals to join a growing international family.
What We re Looking For 4+ years in a technical, client-facing role in SaaS (Solutions Engineering, Presales, or similar) Previous leadership or team management experience Bachelor s or Master s degree in Computer Science (or similar technical background) Solid understanding of APIs and system integration (you won t be coding, but you ll need to explain how things work) Excellent communicator, comfortable simplifying complex tech to any audience Bonus: eCommerce experience (e.g., Shopify, SFCC, Magento) Bonus: Fluency in French is a major advantage
Employment Type
Full Time
