Senior Staff Outbound Product Security Manager
Senior Staff Outbound Product Security Manager
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Salary Not Disclosed
1 Vacancy
Job Description
**Please note** This role has as in office requirement. Minimum 2 days per week in either the Santa Clara CA or San Diego CA ServiceNow offices.
The ServiceNow Security Organization (SSO)
The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
Were looking for someone who combines technical expertise a strong understanding of software security and deep customer empathy. This individual will play a key role in partnering with engineering teams to ensure our customers and partners continue to trust us to keep their information secure.
Our Product Security Team part of CISO organization is looking for highly energetic and experienced Senior Staff Outbound Product Security Manager to work closely with multiple internal security teams to understand:
- Customer needs from the security researcher and Red Team points of view
- Collaborate with engineering and product management teams to define problems and prioritize them
- Actively help shape continuous security improvements for the ServiceNow Platform.
What Youll Do:
- Collaborate with Product Security Research Red Team Product Management Engineering to help define the security vision and enhancements of ServiceNow offerings strategy and roadmap.
- Identify new experiences and enhance existing functionalities to improve platform security.
- Establish and prioritize a data-driven backlog including security enhancements.
- Be the voice of the customer in technical security discussions and help define customer benefit in business terms helping to reduce risk.
- Coordinate with Documentation Training Support and Professional Services teams to ensure smooth and timely releases of security enhancements and features.
Qualifications :
To succeed in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 15 years in product management product ownership or technical product analysis within commercial software product companies.
- At least 7 years of experience in areas such as monitoring detection authentication authorization or access control technologies.
- Familiarity with compliance security regulations and standards including NIST Cybersecurity Framework EU Cybersecurity Act GDPR FedRAMP or PCI.
- AI Security experience is a plus.
- Ability to quickly adopt new technical concepts.
- Experience in financial services security is advantageous.
- Certifications such as Scrum Master Scrum Product Owner CISSP CompTIA Security OSCP or SANS GIAC Security Essentials are beneficial.
- Strong presentation skills comfortable delivering product presentations to large audiences.
- Enjoy working in a collaborative and inclusive environment.
- Ability to lead technical debates and lead the team to a decision.
#SecurityJobs
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
