ASPIRE Global Service Centre – Audit and Compliance Analyst

• Onsite role India Delivery Centre
• Full time position 3-5 days per week in office (not shift)
• Department: ASPIRE Managed Services
• Practice: Services Reliability Group
• Vetting Requirements: N/A 

Role Summary:

Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk it stands as the central authority and shared service delivery hub orchestrating all operational workflows processes procedures and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers.

We are seeking an experienced and results-driven IT Audit and Compliance Analyst who will be responsible for ensuring that the ASPIRE Global Service Centres IT systems processes and controls comply with internal policies regulatory requirements and industry standards. This role supports risk management efforts by conducting and participating in audits identifying control gaps and recommending improvements to strengthen the controls within the environment.

Key Responsibilities:

• Define concise and actionable audit findings whilst planning the delivery of recommendations including scoping and resource assignment
• Monitoring and reporting on the status of audit findings and compliance issues
• Participation in evaluations of ASPIRE GSC systems against regulatory and policy requirements (e.g. GDPR ISO 27001 SOX)
• To create publish and maintain a forward schedule of Audits for the wider stakeholder awareness
• Support external audits and regulatory inspections by providing requested documentation and explanations
• Collaborate with Practice IT teams and Security to assess compliance with internal policies and external regulations
• Evaluate the effectiveness of IT controls i.e. related to access management change management data protection and system operations
• Documentation of IT risks controls and mitigation activities
• Working in conjunction with IT Service Management Process owners manage proposed updates / closure of identified gaps and improvements to service management processes and procedures
• Assist in the development and implementation of IT compliance frameworks and control testing programs
• Maintain up-to-date knowledge of relevant laws regulations and industry standards

Qualifications :

Skills Education & Qualifications:

• 3 years in IT audit IT compliance or information security roles
• Familiarity with regulatory frameworks (e.g. SOX GDPR HIPAA) and standards (e.g. NIST ISO 27001 COBIT)
• Experience with audit tools Governance  Risk and Compliance platforms and risk assessment methodologies
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently
• High attention to detail and integrity in handling sensitive information

Additional Information :

At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their well-being professional growth and financial stability.

One of our standout advantages is the ability to work with a hybrid schedule along with business travel allowing our employees to strike a balance between work and life.

We prioritise the health and safety of our employees providing private medical and life insurance coverage as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations including AWS Microsoft Oracle and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our companys profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential offering Pathways Career Development Quarterly a programme designed to support professional growth.

Remote Work :

No

Employment Type :

Full-time