Housekeeping Asst Director

The Assistant Director of Housekeeping plays a pivotal role in maintaining the highest standards of cleanliness and guest satisfaction at our establishment. Working closely with the Director of Housekeeping the Assistant Director will be responsible for supervising housekeeping staff managing daily operations and ensuring the smooth and efficient functioning of the housekeeping department. This role is crucial in upholding the resorts reputation for exceptional guest service and cleanliness.

Key Responsibilities:

• Supervision: Assist in the supervision and coordination of housekeeping staff providing leadership and support to ensure daily tasks are carried out efficiently.
• Quality Assurance: Monitor and maintain high standards of cleanliness order and presentation throughout the establishment ensuring that guest expectations are met or exceeded.
• Work Scheduling: Collaborate with the Director of Housekeeping to plan and manage work schedules that align with peak occupancy periods and special events.
• Property Inspection: Assist in conducting regular property inspections to identify maintenance needs.
• Innovation and Improvement: Stay updated on new cleaning instruments and methods and contribute to their implementation to enhance service quality and efficiency.
• Performance Evaluations: Assist in conducting 90-day and yearly performance evaluations for housekeeping staff providing feedback and setting performance goals.
• Budget Support: Collaborate with the Director of Housekeeping to manage the departments budget including monitoring expenses and recommending cost-effective strategies.
• Financial Management: Understand the financial impact of the departments operations on the propertys financial goals and objectives contributing to budget achievement.
• Guest Satisfaction: Assist the Director in ensuring that the resorts service standards are consistently met resulting in exceptional guest satisfaction.
• Team Development: Support the development coaching mentoring and training of the housekeeping team to foster a culture of excellence.
• Other Duties: Perform other tasks and projects as assigned by the Director of Housekeeping.

Desired experience:

A qualified individual will possess a proven track record in a leadership hotel housekeeping team of a resort of at least 200 rooms or more for 3 to 5 years. A flexible schedule with 7 days per week availability open to working any days any shift is a must. Bilingual Spanish speaking is a plus but not required.

Qualifications :

Requirements:

• Must be able to lift 50lbs.
• Must be able to work weekends and holidays as required.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check drug test and prove eligibility to work in the United States
• Associate degree or higher level of education 

EDUCATION and/or EXPERIENCE

Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Additional Information :

Why Westgate

• Discounted Ski pass benefit (while supplies last).
• FREE Ski & Snowboard and Mountain Bike equipment Rentals.
• FREE garage parking.
• Exclusive discounts for Team Member (i.e. hotels resorts restaurants entertainment etc.).
• $2.00 in meals in Team Member Breakroom.
• Comprehensive health benefits medical dental and vision.
• Paid Time Off (PTO) vacation sick and personal.
• Paid Holidays.
• 401K with generous company match.
• Get access to your pay as you need it with our Daily Pay benefit.
• Wellness Programs.
• Tuition Assistance.
• Employee Assistance Program (EAP).
• Advancement & development opportunities.
• Community Involvement Programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.