Contract to Cash, Collections – Senior Process Associate – French – Hybrid Bucharest

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

Inviting applications for the role of Contract to Cash Collections Senior Process Associate French Hybrid Bucharest

We are looking for someone with previous experience and effective communication skills.

Responsibilities

The purpose of the position is processing of all customers related invoices credit notes and payments as well as accounts receivable communication with the purpose to accurately settle and timely collect all customer receivables; ensure appropriate reporting on the process performance:

Booking of Incoming Payments: Bank Statement and Remittance advices.

Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.

Ensure customer and ledger accounts reconciliations based on the process needs.

Communication with client and related departments.

Reading and learning the operating procedures contributing to the improvement of it calling out of all unsolved/unclear issues to the Team Leader.

Receivables management (aging overdue reports SOAs etc).

Monthly closing activities.

Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.

Successfully graduating the training plan dedicated to the position and the tasks.

Training other team members regarding the daily tasks whenever vital and requested by the manager.

Updating the working procedures periodically.

Ensure back-up for the colleagues depending on the agreed holidays calendar.

Identify and implement improving ideas together with LDT department.

There may be an opportunity to take part in special projects for those interested in personal / professional development opportunities.

Accomplish all responsibilities in line with client compliance and integrity requirements.

Create update revise and submit standard operating procedures for approval.

Follow the training plan set by management complete it on time and highlight potential risks for delays.

Act as a backup or cross-trained for another process or scope of work.

Qualifications

Minimum qualifications

Advanced knowledge of French and English min. B2.

College or University degree in Finance/Economics or equivalent experience

Proficiency in Microsoft Office applications (Excel Word PowerPoint) and MS Outlook

Result oriented strong attention to detail is a requirement

Effective communication skills self-motivated ability to establish and handle multiple priorities

Strong passionate supporter of customer service excellence

Teammate attitude

Ability to be pro-active and to think creatively

Self-starter capable of working independently

Capable of resourceful problem solving while remaining customer-focused

Preferred qualifications

Some experience in Finance is an advantage experience in a multinational company

Personal culture and ability to deal with the client properly

High motivation and willingness to learn

Ability to work under pressure in a dynamic environment

Ability to work in a fast-paced environment

Ability to be flexible and adapt to constantly changing priorities

What can we offer

Attractive salary;

Stable job offers - employment contract

Work in a multicultural and diverse environment with employees from over 30 countries

Genpact supports professional trainings and distinguished career development opportunities

Free access to our award-winning learning platform

Benefits such as Meal Tickets Medical Services Insurance additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on X Facebook LinkedIn and YouTube.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such frauds include purchasing a starter kit paying to apply or purchasing equipment or training.