Reporting to the Program Manager Data Analysis & Reporting is responsible for developing and maintaining spreadsheet and database applications; administration of software; compiling analysing and reporting financial and statistical data related to Paramedic and Senior Services programs and services; and providing ongoing administrative support to the Section.
MAJOR RESPONSIBILITIES
Designs and/or revises database and spreadsheet applications to implement benchmarks and track key operating performance indicators.
Coordinates preparation of comprehensive financial statistical and demographic reports for the reporting policy and service activities.
Monitors and reviews database input and its supporting documentation in preparation for required statistical and financial reports studies and publications.
Administers software maintenance user access and development of training material for database updates and improvements.
Maintains and updates the database and tables for the Sections applications and prepares the required reports.
Identifies problems interprets data and recommends actions and solutions to automate data computations and reporting for various programs
Responds to inquiries and resolves concerns as appropriate from internal and external customers.
Performs other duties as assigned in accordance with Branch and Department objectives.
QUALIFICATIONS
Successful completion of a Community College diploma in a relevant field or approved equivalent combination of education and experience.
Minimum three (3) years experience in an administrative capacity including statistical capture and analysis and coordinating workflow and verifying work.
Sound knowledge of mathematical calculations and formulas and their uses in MS spreadsheet applications.
Knowledge of applicable Divisional programs services and technology.
Knowledge of general office procedures and municipal government practices.
Ability to demonstrate the Regions core competencies.
Computer literacy utilizing MS Office software applications and proficiency using word processing spreadsheet presentation and scheduling software including designing and maintaining databases/spreadsheets.
Good interpersonal and communication skills to work within a diverse community and ability to deal empathetically with residents family members etc. to contribute to their well-being.
Demonstrated skills establishing maintaining and producing complex databases/spreadsheets business plans detailed reports tables including experience with database design and modifications.
Analytical skills to interpret and reconcile complex statistical reports.
Ability to work effectively independently or as part of a team.
Ability to travel to off site locations in a timely and efficient manner as required.
Ability to work outside regular business hours as required.
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