Inside Sales Associate

Position Details:

As an Inside Sales Associate, you ll participate in a 4-week paid training program, where you will learn essential selling skills, designed to set you up for success. Upon graduation from our Academy training program, you may begin our hybrid work schedule, permitting two remote workdays per week, and you will be presented your own book of business, consisting of 100 or more mid-size customer accounts, all associated with 1-2 specific industries. This will allow you to build a knowledge base on the products, services and solutions commonly purchased by companies in your assigned industries. Led by a Manager of Inside Sales and expected to report to and meet performance expectations for daily outbound calls and monthly sales goals.

Start date for this position will be 08/04/25. This is a hybrid work schedule.

You will work in a team-oriented sales-center environment, to establish, cultivate and build relationships with Grainger customers. Your focus will be to grow revenue on a book of business through strategic sales opportunities using Grainger s essential selling skills, exceptional services, vast product line, and valuable technology tools. The more sales growth, the more earning potential as this role has uncapped commissions! The Grainger sales teams pride themselves on representing Grainger s principles, and sharing best practices through collaborate and frequent sales contests, team huddles, and regular coaching sessions.

You Will:

Achieve your sales goal by maximizing customer time and your own.
Manage a book of business and build customer relationships to better understand their needs. and remain responsive to changing customer goals.
Source and prioritize new sales opportunities through outbound phone calls and email.
Adapt your communication approach by customer to best find solutions and solve their challenges.
Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities.

You Have:

High school diploma or equivalent (college degree preferred)
Comfort spending 50 or more of the day working with customers over the phone.
Experience with a customer relationship management software, such as Salesforce, is a plus.