Associate Sales Engineer - UKI
Associate Sales Engineer - UKI
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Job Description
About the role:
As an Associate Sales Engineer (ASE) at Samsara youd be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management fleet maintenance strategies global asset management machine control systems/diagnostics system integration and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors hands-on installation/deployment scenarios carrier networks cloud infrastructure and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.
This is a remote position open to candidates residing in the UK.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
- Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.
- Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team.
- Understand how our devices are installed (enough to explain to a prospect over the phone).
- Educate customers on technical aspects of APIs and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.
- Be an advocate for your AEs prospects and customers when it comes to internal tech conversations.
- Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
- Champion role model and embed Samsaras values and operating principles as we scale globally and across new offices.
Minimum requirements for this role:
- BS in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline
- Preferred 1 years experience working with customers in a pre-sales or support capacity
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: cloud software networking automation and control systems
- Experience tinkering with hardware gadgets sensors or vehicles is a plus
Required Experience:
IC
Employment Type
Full Time
