Remote Receptionist
Remote Receptionist
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1 Vacancy
Job Description
Job Description: Remote Receptionist
Company Name: Madrid Insurance Services Inc.
About the Company
Madrid Insurance Services Inc. is a privately owned independent insurance agency based in Reseda California. They specialize in providing a wide range of personal and commercial insurance products with a particular focus on auto home and commercial trucking coverage. Known for their personalized service and competitive rates they collaborate with over 40 insurance carriers to offer clients the best possible coverage options. Customer reviews highlight the agencys responsiveness and dedication to finding optimal insurance solutions.
We are seeking a highly organized and professional Remote Receptionist to serve as the first point of contact for clients customers and partners. In this role you will handle incoming calls respond to messages schedule appointments and assist with basic administrative tasks all while representing the company with courtesy and professionalism.
Key Responsibilities:-
Answer incoming calls and direct them appropriately
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Respond to voicemails emails and chat inquiries in a timely manner
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Schedule and confirm appointments using the company s calendar system
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Provide basic information about services and direct clients to the appropriate department
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Maintain a high level of professionalism in all interactions
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Record and relay messages accurately to relevant team members
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Perform light administrative duties as needed
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Excellent communication and interpersonal skills
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Strong organizational abilities and attention to detail
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Comfortable working independently in a remote setting
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Proficiency with phone systems email and calendar tools
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Prior receptionist or customer service experience preferred
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Reliable internet connection and a quiet work environment
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Flexible remote schedule
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Competitive hourly rate
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Opportunities for growth and training
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Supportive and professional team environment
Employment Type
Full Time
