Medicare Supplement Processing Specialist (entry level)
Medicare Supplement Processing Specialist (entry level)
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Job Description
Medicare Supplement Processing Specialist (entry level)
Insurance Administrative Solutions
Clearwater FL
About Insurance Administrative Solutions
Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload bolster their industry expertise leverage emerging technologies and streamline operations. With strong industry knowledge we deliver value to our customers by providing compassionate customer service efficient processing and quality results. Here at IAS we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.
JOB SUMMARY: Work directly with an Underwriter to learn how to review an application for insurance coverage against a carriers guidelines to determine eligibility.
Primary Responsibilities other duties may be assigned as necessary:
Assist agents with comments or questions about applications and the likelihood of acceptance by the company.
Log applications using automated log/proposal program
Calculate modal premium due noting any shortage or overage and prepare and balance CWA Input Form.
Input CWA into the CWA database when applicable.
Make out going calls to agents or applicants to verify information that is left blank or unclear on the application.
Take inbound calls from agents or applicants and effectively relay information to the caller about any outstanding requirements needed on the application.
Complete non-medical telephone interviews with applicants when necessary.
Order and follow up on requirements pre and post issue.
Learn and understand the differences between Federal and State Open Enrollment Guarantee Issue and Standard applications.
Primary Skills & Requirements: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
High school diploma or GED equivalent with 1 year of proven experience in insurance medical field or customer service
Medical insurance background preferred
Strong phone contact handling skills and active listening
Familiarity with Microsoft Office products
Ability to adapt and respond to different types of people and tasks
Excellent communication and documentation skills
Problem solving ability with high level of attention to detail
Ability to exercise good judgment maintain confidentiality and uphold ethical standards
Confident self-motivated individual who thrives both independently and within a team environment
Ability to multi-task prioritize and manage time effectively and efficiently
Reliable transportation and the ability to be punctual and dependable
Ability to work scheduled shifts rotate schedules with other employees for proper department staffing needs and work overtime as needed
Schedule:
Monday to Friday
37 hour work week
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Junior IC
Employment Type
Full-Time
