Scheduler
Scheduler
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1 Vacancy
Job Description
Overview
UnityPoint at Home - West Des Moines IA
Scheduler (Weekend Package)
Full Time - 0.9 FTE
Day Shift:
- Friday - Monday
- 8:00 AM - 5:00 PM
* Weekend Differential! *
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Coordinate and Manage Patient Scheduling: Schedule and adjust patient visits in a timely manner to ensure continuity of care compliance with regulations and patient satisfaction. Serve as a liaison with patients clinicians contract agencies and other departments to manage visit frequency coverage assignments and scheduling changes.
Support Clinical Staff and Operations: Provide scheduling support to field clinicians by managing visit assignments responding to inquiries adjusting schedules as needed and helping to balance workloads and overtime. Attend care team meetings and maintain communication to support care planning and delivery.
Facilitate Communication and Problem Solving: Act as a key communication hub between patients clinicians supervisors and support teams. Troubleshoot scheduling issues assist with referrals address patient concerns and ensure accurate documentation and efficient use of systems like Epic.
Qualifications
Education:
- Associate degree in business health administration related field or equivalent experience.
Experience:
- Minimum 2 years of scheduling or customer service experience.
License(s)/Certification(s):
- Valid drivers license when diriving any vehicle for work-related reasons.
Employment Type
Full-Time
