Knowledge Officer
Knowledge Officer
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Job Description
Job Title
Knowledge Officer
Hours
Full time
Hybrid Working Policy - Minimum 4 days per month in office plus events and collaboration
Job level
40000 to 42000 per annum
Location
High Holborn London
The Role
The Bar Standards Board is setting up a new knowledge management (KM) function within the recently established Legal and Information Management Department. The KM functions focus will be on ensuring that members of our regulatory decision-making teams have the right KM tools systems support and environment to take robust and high-quality decisions in an effective and efficient manner.
Our aim is to provide a best in class KM environment by ensuring that decision-takers are effectively inducted and have easy access to high quality and up-to-date policies guidance and other know how which will add value and enable them to perform their roles effectively and efficiently.
The postholder will be responsible for assisting the Knowledge Manager with the development of the KM function and services and help foster a culture of knowledge sharing and collaboration to make better use of our knowledge and intelligence. The postholder will as appropriate be a member of project teams that explore enhancements and new technologies and will work closely with colleagues in Information Services as well as others across the organisation.
Key responsibilities the postholder will undertake:
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Knowledge management ensuring that knowledge is properly managed throughout the information life cycle
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Knowledge sharing organising forums and training to promote knowledge sharing
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Training organise and deliver induction and refresher training on KM resources and systems and oversee the delivery of legal technical and skills training.
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Knowledge policy and guidance contribute to the creation and updating of policies guidance checklists and templates used within our regulatory decision-making teams.
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KM Systems - assist in the migration of knowledge content between systems as part of our migration to SharePoint and support in the development of usage guidance.
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Engagement and adoption engage with teams and staff to encourage and secure adoption and active participation with KM technologies systems and processes.
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Continuous improvement - keep pace with developments within the KM external landscape to drive continuous service improvement. Respond to staff enquiries and resolve issues and barriers impacting on KM service delivery.
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Feedback and Metrics Assist with the measurement and effective usage of KM systems and resources used in the Core Teams. Seek and act on feedback from users both informally and through mechanisms such as annual surveys.
Key skills and experience required include:
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Experience of delivering knowledge management support ideally in a private or public sector legal or professional services organisation.
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Strong organisational skills and the ability to manage and prioritise own workload competing demands and tight deadlines.
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A good level of IT literacy and familiarity with KM software and technologies Microsoft Office suite and in particular SharePoint intranets and other collaborative tools.
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An ability to motivate and persuade people to use and contribute to KM systems.
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Strong communication and engagement skills and the ability to listen effectively to capture needs and requirements from teams and individuals.
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Excellent communication skills with fluency in English both written and spoken
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A can-do attitude and a passion for excellence.
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Attention to detail and a high level of accuracy.
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Ability to work as part of a team develop and maintain internal and external relationships (including excellent stakeholder management and engagement skills across different levels of seniority).
Full details of the role requirements and role specification can be viewed in the job description see attached.
The BSB
Our people value our friendly and respectful environment our support for flexible working the opportunity to have a high degree of impact and our interesting challenging and varied work. More about our work can be viewed on our website including our Strategic Plan for 2022-2025.
Working for the BSB
The Bar Standards Board offers excellent terms and conditions of employment including:
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Hybrid Working is the agreed way of working.
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We work from the office for a minimum of four days per month.
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Option to work from the office more and attendance expected when there are team or organisational events.
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Up to 31 days annual leave plus a holiday transfer scheme
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Up to 12% employers pension contribution
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Parental leave and flexible working policies
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Private medical insurance
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Plus a range of additional benefits including discounts and rewards.
Applying
To apply for this role please submit your CV and covering letter addressing the essential criteria from the person specification. We operate an anonymous recruitment process to reduce the chance of unconscious bias from our process please remove your name and other personal informationfrom your CV and covering letter before submitting.
The Bar Standards Board is a Disability Confident Committed employer. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview. Candidates with a disability who require reasonable adjustments should contact Vivien Bock HR Adviser on 0 or to discuss arrangements.
The Bar Standard Board aims to recruit a talented workforce and values the diversity in background skills and experience of its staff. We are committed to providing equality of opportunity for all job applicants irrespective of race sex disability age religion or belief sexual orientation maternity or pregnancy marital or civil partnership status or gender re-assignment.
Closing Date
9th July 2025
Proposed Interview Date
24th July 2025
Contact Details
About The Bar
The independent practicing Bar of England and Wales is more than 16500 strong and plays a crucial role in upholding the principles of government accountability under law and vindication of legal rights through the courts.
A strong and independent Bar exists to serve the public. As specialists independent advocates barristers enable people to uphold their legal rights often acting on behalf of the most vulnerable members of society.
The Bar makes a vital contribution to the efficient and effective operation of criminal and civil courts. It provides a pool of talent from increasingly diverse backgrounds from which a significant proportion of the judiciary is drawn and on whose independence the rule of law and our democratic way of life depends.
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
