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You will be updated with latest job alerts via emailNew to working in Employer Health Premise Health serves large organizations and their employees with exceptional healthcare. Our mission is to help others get stay and be well. Come join us and make a difference. Visit to learn more about us and what we do.
Premise offers a wide range of dynamic purpose-driven career opportunities.
We are currently looking for a PRN Medical Office Receptionistto join our Centralized Staffing team in Richmond VA.
In this role you would work as needed. Our health centers are open Monday through Friday. day shift. No nights or weekends. Looking for someone with previous experience in a medical office EMR experience and great customer service skills.
Organizes and maintains a filing system for patient charts including generating chart numbers filing and pulling charts.
Answers telephone and either responds to inquiry directs caller to appropriate personnel or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greets and directs patients salespeople and visitors.
Registers patients by verifying that patients record is up to date and accurate. Makes appropriate changes in computer system and on patients chart.
Coordinates referrals for patients through insurance and other physician offices or specialists.
Prepares all billings in computerized system for processing by finance.
Collects payment from patients and reconciles daily cash reports.
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully developing alternate solutions.
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
Conducts self with professionalism and in a tactful manner treating others with respect and consideration.
Follows through on commitments.
Strong customer service orientation responding quickly and appropriately to customer needs and managing difficult or emotional situations.
Demonstrates ability to perform and maintain Annual Competencies.
May require other duties as assigned.
Job Requirements:
High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk/customer service related field required
Preferred Experience:
Experience in a medical office preferred
Strong computer skills and knowledge of Internet software Spreadsheet software and Word Processing software.
Knowledge of Medical Practice software a plus.
Knowledge of medical record filing and coding systems and medical terminology preferred.
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