Acquire knowledge of the new vital records database management system.
Answer incoming calls online and email requests for assistance with the vital records database management system.
Provide additional training support to hospitals funeral homes Coroners offices hospitals hospices and nursing homes on how to use the vital records database management system.
Provide technical support to the Vital Records staff related to the vital records system data modernization and interoperability projects.
Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.
Required Skills/Experience:
Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
Ability to effectively communicate with coworkers involved in the collection management and development of agency data resources in order to advance the agencys data modernization goals.
Preferred/Not Required:
Experience working with or for government entities on data and/or IT-related projects.
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