Senior Customer Service Representative
Senior Customer Service Representative
Posted on :
23-06-2025
Employer Active
1 Vacancy
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Job Description
Job Description
To create new customer accounts/ records in the CRM database and update the requirements to be delievered (1.) To clearly understand customer requirements instructions and specifications (2.) To create new customer accounts/ records in the CRM database with all required information regarding requirements and product details (3.) To regularly and accurately update the customer records/ accounts as per progress of the project as per agreed SLA (4.) To accurately update billing to the customer invoices to be sent and recovered; and manage financial accounts pertaining to the customer on closure of the project within the agreed timelines
To create new customer accounts/ records in the CRM database and update the requirements to be delievered (1.) To clearly understand customer requirements instructions and specifications (2.) To create new customer accounts/ records in the CRM database with all required information regarding requirements and product details (3.) To regularly and accurately update the customer records/ accounts as per progress of the project as per agreed SLA (4.) To accurately update billing to the customer invoices to be sent and recovered; and manage financial accounts pertaining to the customer on closure of the project within the agreed timelines
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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