Commercial Dispatcher - Hudson, FL
Commercial Dispatcher - Hudson, FL
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Job Description
Job Description
Join Our Team as a Commercial Dispatcher in Hudson FL
BGIS Integrated Technical Services (ITS) is seeking a professional and motivated Commercial Dispatcher to join our team in Hudson FL and surrounding areas. If you are passionate about delivering exceptional service and seek a workplace that supports your career goals BGIS ITS is the place for you.
Why BGIS ITS
At BGIS ITS we are dedicated to fostering a workplace where your career aspirations are valued and your contributions make a difference. As part of a global leader in integrated facility management we offer a supportive environment competitive compensation and opportunities for professional growth.
Compensation & Benefits
Competitive Hourly Rate: $18$21 per hour ($37440$43680 annual base salary)
Paid Time Off: 48 hours (increases to 168 hours with tenure)
Paid Holidays: 7 per year (New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day after Thanksgiving and Christmas)
401(k) Match: 5% employer match
Additional Perks:
Comprehensive health life and disability benefits package
Corporate perks through ADP
Technical training and development programs
Opportunities for career advancement and relocation
A positive and collaborative work environment
About BGIS ITS
BGIS ITS formerly Millian Aire Enterprises joined the BGIS group in 2022 becoming part of a global network of over 7000 professionals delivering exceptional facility management services including project delivery energy and sustainability asset management workplace advisory and real estate services. With over 500 commercial field technicians in the U.S. we pride ourselves on delivering memorable customer experiences through professionalism care and a commitment to ongoing training and career development for our team.
Your Role as a Commercial Dispatcher
As a Commercial Dispatcher you will be integral to our operations ensuring seamless communication and coordination to deliver outstanding service. Your responsibilities will include:
Managing daily dispatch operations with efficiency and professionalism.
Generating and dispatching service request work orders to technicians per established processes.
Preparing and managing technician schedules to ensure timely task completion.
Communicating promptly and effectively with internal and external customers within company-defined timelines.
Handling phone calls and emails with professionalism and courtesy.
Coordinating with clients and vendors for work order status updates creation or cancellation.
Adding new vendors and locations to the system as needed.
Adhering to all company policies procedures and standards.
Performing additional duties as assigned.
Additional Qualifications/Responsibilities
Qualifications
High School Diploma or GED required.
Strong problem-solving skills with the ability to evaluate situations and develop effective solutions using planning and reasoning.
Excellent planning and prioritization skills to manage resources and achieve short- and long-term goals.
Ability to exercise sound judgment take initiative and make decisions with minimal supervision.
Exceptional organizational and time management skills.
Strong internal and external customer service skills.
Proficiency in Microsoft Office particularly Excel required.
Experience in dispatch or customer service roles is a plus.
Employment Type
Full-Time
