Programme Manager
Programme Manager
Posted on :
23-06-2025
Employer Active
1 Vacancy
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Job Description
Job Title
Programme ManagerJob Description Summary
This role focuses on strategizing and overseeing program initiatives aligned with organizational goals ensuring quality performance and budget efficiency.It involves managing cross-functional teams and projects developing evaluation protocols and driving improvements through data-driven insights and ROI monitoring.
Key responsibilities include coordinating with analysts and stakeholders mitigating risks optimizing customer retention strategies and implementing customer satisfaction metrics like NPS.
Job Description
- Work closely with Data analysts cross-functional teams and assigned project managers to develop the scope deliverables required resources work plan budget and timing for new initiatives
- Manage program and project teams for optimal return on investment through cross-project initiatives
- Identify key requirements for cross-functional teams and external vendors
- Monitor ROI on initiatives being drive to enhance and retain revenue from the existing customer base
- Work with other program managers to identify risks and opportunities across multiple projects within the department
- Analyze evaluate and overcome program risks and produce program reports for managers and stakeholders
- Manage the implementation of NPS at various touchpoints in the customer journey
INCO: Cushman & Wakefield
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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