Site Reliability Analyst
Site Reliability Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 95500 - 140300
1 Vacancy
Job Description
Company
Federal Reserve Bank of St. LouisThe Treasury Division is looking for a Site Reliability Analyst (SRA) for our Treasury Debt Management System (TDMS) business line. TDMS is mission critical to the Treasurys Office of Debt Managements (ODM) principal business activities around Public Debt Forecasting and Interest Rate Certifications. Reporting to the FRB-STL Treasury Support Officer you will assist with the transition of TDMS support from the FRB-NY to FRB-STL. During the knowledge transition phase the SRA will work closely with the FRB-NY Production Support team to learn how the current support structure functions for TDMS. TDMS is currently migrating to cloud hosting. The SRA will be responsible for working closely with the Treasury Support Division SMEs and Federal Reserve System SMEs to set up the new operational support model and processes for TDMS.The Analyst will interact with TDMS Engineers and other Site Reliability Analysts to provide application production and technical support for cloud based technology solutions including application monitoring application tuning troubleshooting resolution of complex technical issues and following standard maintenance procedures. Additionally the analyst will consult with developers on issues related to software development assist software quality assurance engineers as needed during system acceptance testing and provide first level support for incident management.
Responsibilities
- Provide technical support for business operations and application development lifecycle to ensure application availability in all environments.
- Integrate agile approach to application support that helps build test deploy and monitor applications with speed quality and control.
- Troubleshoot complex system issues and prepare customer communications to include ongoing status updates business impact and root cause analyses to comply with service level agreement (SLA).
- Lead planning efforts and communicate maintenance activities or downtime.
- Produce technical documentation and standard operating procedures relevant to the business line.
- Initiate and manage change management and incident management processes (scheduling approvals customer communications changes tickets documentation etc.).
- Ensure application maintains operational processes to support security audit and business continuity compliance.
- Participate in on-call rotation (24x7) and application health checks that are shared amongst all team members.
Qualifications
- B.A. B.S. or other baccalaureate/undergraduate degree with a major or specialized courses in: Computer Science Information Systems or related fields of study.
- At least 5 years relevant experience.
- AWS Associate or Professional level certification or commensurate work experience.
- Experience implementing and maintaining Cloud-based application monitoring tools.
- Ability to understand and trace transaction batch and file processing flows.
- Strong technical skills with the ability to coordinate manage and ensure successful daily operations of the application.
- Ability to analyze technical application logs and communicate with technical and non-technical audiences.
- Strong communication skills; verbal and written with the ability to articulate clear and concise instructions and resolutions.
- Aware of and open to paired programming work mentality to troubleshoot issues.
- Experience with tools such as Confluence Jira Everbridge Apptio CloudWatch Grafana etc.
- Familiarity and experience with Git is ideal.
- Candidates with less experience may be considered at lower levels.
- 5% Travel
- US Citizen
Total Rewards
Bring your passion and expertise and well provide the opportunities to challenge you and propel your growthalong with multiple benefits and perks that support your health wealth and life.
Salary: $95500.00-$140300.00
In addition to competitive compensation we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:
- Medical (4 options) Prescription Dental (3 options) and Vision Insurance with no waiting period
- 401k/Thrift Plan with generous employer match
- Employer-funded Pension Plan
- Paid Vacation/Sick Time and Holidays
- Flexible Spending Accounts and Healthcare Spending Accounts
- Life Insurance and Long Term Disability Insurance
- Tuition Reimbursement (undergraduate and graduate)
- Parental Leave
- Free onsite 24/7 Fitness Center including training classes and locker room / shower facilities
- Onsite Cafeteria and Coffee Shop
- Additional Convenience Benefits Discounts and More
At the Federal Reserve Bank of St. Louis we are committed to a strong and resilient economy for all. We prioritize inclusion and strive to be a workplace where all employees can thrive. Learn more about Banks culture.
The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Onsite
Full Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
YesJob Category
Information Technology Family GroupWork Shift
First (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.
Required Experience:
IC
Employment Type
Full-Time
