Network Operations Center (NOC) Technician
Network Operations Center (NOC) Technician
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$ 72150 - 130425
1 Vacancy
Job Description
Leidos is seeking an Network Operations Center (NOC) Technician in Fort Belvoir VA to support large-scale migration and operations on a large high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRAs Information Management & Technology Directorate (ITD) to consolidate modernize and continuously innovate the delivery of IT services and mission capabilities to DTRAs internal and external mission partners operating in CONUS and OCONUS locations.
The candidate will be detail-oriented and proactive Network Operations Center (NOC) Technician to support mission-critical federal IT infrastructure. The NOC Technician will monitor analyze troubleshoot and escalate incidents within federal networks and systems to ensure optimal performance and continuous availability. This role is part of a 24/7/365 operations environment and may require shift work including nights weekends and holidays.
Primary focus will be on handling internal projects for operations supporting driving time-sensitive initiatives supports ITIL service area activities (problem management incident management service request fulfillment etc.) and specific tasks to a successful conclusion operations management configuration/change management service level agreements (SLA).
Primary Responsibilities:
Monitor and assess federal network infrastructure systems and applications using enterprise monitoring tools.
Identify assess and respond to real-time network and system issues ensuring timely resolution or proper escalation.
Perform Tier 1 and Tier 2 troubleshooting for hardware software and connectivity issues.
Escalate to senior engineering staff if issue is not resolved.
Document and execute incidents changes and resolutions accurately in ticketing systems (e.g. ServiceNow Remedy).
Collaborate with federal and contractor teams including network engineers cybersecurity analysts and system administrators.
Execute standard operating procedures and provide input to enhance operational documentation.
Support compliance with federal IT security policies and incident response protocols.
Participate in scheduled maintenance windows and emergency outages as needed.
Maintain situational awareness of the health of IT infrastructure and provide regular status reports.
Basic Qualifications:
BS degree and 4 years of prior relevant experience in a network operations help desk or IT support role or Masters degree with 2 years of prior relevant experience. Specific experience education and training may be considered in lieu of degree.
Oral and written communication for change procedures and management updates
Familiarity with monitoring tools (e.g. SolarWinds Nagios Splunk or similar).
Understanding of TCP/IP DNS DHCP VPNs firewalls and network protocols.
Strong problem-solving and communication skills.
Ability to work in a high-availability fast-paced environment with attention to detail.
Must possess an active Security or equivalent
Must possess an active DoD Secret with eligibility for a Top Secret at time of consideration.
Preferred Qualifications:
Technology: Prior experience with OSI Layers Security Storage VMWare System/Network Admin
Tools: Microsoft Office Suite Visio Remedy/ServiceNow Wikis MS Project
Certifications: Cloud Cisco CCNA Microsoft
Original Posting:
June 11 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $72150.00 - $130425.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Employment Type
Full-Time
