IT Systems Engineer Technician Apprentice
IT Systems Engineer Technician Apprentice
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£ 18000 - 22000
1 Vacancy
Job Description
Whether youre passionate about solving tech problems or eager to launch your career in IT this Support Technician apprenticeship offers the perfect starting point.
The IT Systems engineer technician apprentice will assist in assembling installing maintaining and troubleshooting traffic enforcement technology hardware and software including associated infrastructure ensuring they operate efficiently and safely. You will develop practical skills in networking software development system management electronic fault diagnosis and compliance with UK regulations. This work directly supports Verra Mobilitys mission to enhance road safety and smart mobility ensuring reliable and compliant solutions for our valued clients.
Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
The IT Systems engineer technician apprentice will be responsible for the following duties:
Be a collaborative active and positive member of the Government Solutions team who operates in alignment with Verra Mobilitys Values
- Installation maintenance and development of operational IT systems including IT network infrastructures physical servers virtual servers data centre equipment and cloud systems
- Support and development of ServiceNow fault and customer management system
- Access controls updated for operational IT systems
- Assist in assembling wiring and troubleshooting various electrical/electronic issues across a diverse array of equipment
- Perform periodic maintenance
- Conduct comprehensive and accurate testing
- Work with low-voltage and DC power systems in associated road safety technology
- Invocation of Business Continuity and Disaster Recovery (BCDR) actions and follow up reporting as required
- Learn skills associated with core networking and server administration
- Dive deep into the management of networks exploring network hardware and software network services and routing protocols
- Learn to use multimeters oscilloscopes and electrical testing tools to diagnose faults
- Assist in troubleshooting connectivity issues in network enabled traffic devices
- Support repairs and upgrades to power distribution and control systems
- Follow UK electrical safety standards (BS 7671 Wiring Regulations IET guidelines)
- Ensure all work meets ISO 9001 (Quality) ISO 14001 (Environmental) ISO 45001 (Health & Safety) Cyber Essentials and ISO 27001 (Security Management) standards
- Ensure software and systems are managed in accordance with HOTA (Home Office Type Approval) and other client required standards
Technical Documentation & Reporting:
- Read and interpret network diagrams test plans electronic schematics blueprints and wiring diagrams
- Maintain accurate logs of maintenance work using asset management systems
- Communicate findings and recommendations to engineers and supervisors
- Review/update of Business Continuity and Disaster Recovery (BCDR) Plans based on testing and system changes
Verra Mobility are offering a permanent role to the successful candidate following completion of the IT Support Technician Apprenticeship.
Essential Skills:
It is essential that the IT Systems engineer technician apprentice has the following skills and personal qualities:
- GCSEs in maths and English with at least a grade C/4
- Demonstrated passion for technology including electronic componentry networking and computer software
- Strong critical thinking and analytical skills
- Good understanding of IT networking software and operating systems logic and problem solving and scripting
- Proficiency in Microsoft Office Suite
- Well-developed verbal listening comprehension and written communication skills
About You
About Us
A global leader in smart transportation we work alongside our customers and behind the scenes to relentlessly develop customised technology solutions to solve complex transportation challenges. We seamlessly connect people technology and data across the smart mobility ecosystem.
With a global presence in more than 15 countries broad-reaching market share and extensive partnerships with leading toll authorities rental car companies and municipalities we are a recognised leader in smart mobility.
- Pension and Medicash
- 25 days 8 bank holidays
Required Experience:
IC
Employment Type
Trainee
