Associate Manager, Laboratory Operations

We are seeking an Associate Manager Laboratory Operations to join IQVIA Laboratories in Ithaca NY.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose join us as we transform and accelerate research and development.

As an Associate Manager Laboratory Operations you will lead a team of laboratory professionals to ensure the efficient compliant and high-quality delivery of laboratory services in a regulated environment.

What youll be doing:

• Supervising daily operations of laboratory staff to ensure timely and accurate testing.
• Hiring training and managing performance of team members under the guidance of senior management.
• Monitoring inventory and managing supply budgets to support uninterrupted lab operations.
• Ensuring compliance with safety quality and regulatory standards across all lab activities.
• Leading process improvement initiatives and presenting outcomes to stakeholders.
• Reviewing laboratory metrics and identifying opportunities for cost savings and efficiency.
• Supporting implementation of new tests equipment and procedures.
• Acting as a backup for daily lab operations as needed.
• Responsible for serving as a technical specialist for laboratory operations driving continuous improvement initiatives
• Tracking metrics related to capacity utilization of resources and quality
• Scheduling people projects and equipment in a high throughput production environment
• Gathering feedback and making process improvements to improve employee engagement and retention
• Responsible for routine sample preparation duties including extraction of biological samples in the wet laboratory using robotic liquid handlers
• Use and maintenance of Triple Quadrupole Mass Spectrometers and Ultra-Performance Liquid Chromatography (UPLC) systems. Calibration of equipment tuning and compound optimization integration of chromatographic peaks generated by LC-MS/MS
• Prepares data for upload to Watson LIMS system and analyzes the data according to standard operating procedures. Uses good scientific judgement adhering to regulatory guidelines and proactively initiating troubleshooting experiments in response to data anomalies. Communicates findings with cross functional stakeholders

What we are looking for:

• Bachelors degree in a chemical physical biological or clinical laboratory science medical laboratory technology or cytotechnology.
• Minimum 5 years of experience in a regulated laboratory environment.
• At least 4 years of experience in a relevant laboratory discipline.
• Other equivalent combination of education training and experience may be accepted in lieu of degree.

The knowledge skills and abilities needed for this role:

• Strong understanding of laboratory operations testing procedures and regulatory compliance (e.g. CAP/CLIA).
• Proven ability to lead train and mentor laboratory staff.
• Excellent organizational and communication skills with the ability to manage multiple priorities.
• Knowledge of quality assurance/control principles safety regulations and process improvement methodologies.

What we offer you:

We put our employees at the center of everything we do and are committed to providing them and their families with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees physical mental and emotional financial and social well-being so they can thrive at home and at work at any stage of their well-being journey.

To learn more about our benefits visit youre looking to unleash your potential join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role when annualized is $58800.00 - $147000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.