Processor (Forklift) - Weekdays

Cube Hub

Posted on : 23-06-2025

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1 Vacancy

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Job Location

Baltimore, MD - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 23-06-2025

Job Description

Description:

RESPONSIBILITIES* Verify accuracy (part numbers pricing discounts etc) for all call-in fax or email orders. Employee expected to take ownership of issues and work with the department manager or other employees to resolve them in a timely manner. * Assist Sales with discount orders no-charge orders order inquiries and order follow-up for customers.* Work with Channel Management and Sales to resolve pricing discrepancies. * Inform customers of new product specials.* Analyze incoming orders and offer product substitutions where applicable.* Escalate system errors to the department manager immediately (and other department managers if necessary).* Perform all other related Order Entry responsibilities including scheduling shipments processing returns follow-up communication regarding order status provide tracking information provide export documentation to the customer etc.* Work as a liaison/translator (as necessary) between the customer and Credit to assist with credit issues. * Make recommendations regarding the improvement of the order entry process and procedure to improve the effectiveness of the department and improve total customer satisfaction.* Conduct them self in a professional manner and provide customers timely friendly helpful information and assistance.* Troubleshoot licensing requirements with customers.* Analyze customer returns for processing based on customer distribution agreements* Handle incoming EDI orders and troubleshoot any system Knowledge and Experience Required:* Post-secondary education (preferred) or work equivalent experience.* Minimum 2 years experience working in a customer facing role.* A good working knowledge of Microsoft programs including Word Excel and Outlook (required).* A good working knowledge of the Baan or SAP system (preferred)Additional Skills:* Enthusiastic energetic self-motivated professional personality.* Ability to work both as an individual and in a team environment.* Good communication and interpersonal skills.* Ability to communicate clearly using the English language.* Ability to make sound independent decisions in a variety of different situations.

Is driving required for the assignment

Additional Details

Job Posting Job Category : Heavy Industrial
Assignment Start Time : (No Value)
Assignment End Time : (No Value)
Is driving required for the assignment : No
Is personal vehicle mileage reimbursable : No
Is this a government funded project : No
Will this position be remote : Not Remote - report to worksite/office
Worker Pay Type for Distribution : Recruited
Payrolled Candidate Information (if applicable) : (No Value)

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Cube Hub

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Processor (Forklift) - Weekdays

Cube Hub

Job Description

Employment Type

Company Industry

Key Skills

About Company

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