VSP - Business Analyst 4
VSP - Business Analyst 4
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1 Vacancy
Job Description
MaxNA
Please Submit your top 2 candidates
Candidates must be willing to interview on site and work in person.
The incumbent will analyze complex Virginia State Police (VSP) and criminal justice policies processes and computer systems and will use this information to evaluate automated and manual processes staff workloads skills training needs and other factors to improve efficiency accuracy and customer services. In addition will:
- Research state laws policies and processes in partnership with VSP legal staff management and staff to ensure that staff and persons eligible to receive VSP services are accurately informed.
- Lead the implementation of policies processes and computer systems.
- Apply organizational change management practices with an emphasis on effective communications building stakeholder trust and measuring performance with a focus on improving operational performance and customer services.
- Plan coordinate and conduct communications with customers and other stakeholders as part of a larger effort to improve customer services and to roll out new VSP services.
- Plan and coordinate the creation of public websites and other media in partnership with VSP public relations staff to inform the public about VSP services.
- Perform other duties as assigned.
The person selected for this position will work full-time onsite at Virginia State Police Headquarters 7NA0 Midlothian Tpke North Chesterfield VA 232NA. Working hours are Monday through Friday 8:NAam to 5:00pm excluding state holidays.
Knowledge Skills and Abilities
Advanced computer skills are required that aligns with the Job Description. In addition strong analytical skills; ability to create and manage project schedules; ability to research state laws and policies; experience with organizational change management; customer relations skills; good verbal and written communication skills; ability to manage several projects simultaneously; and proficiency with Microsoft products (Word Excel PowerPoint Visio Outlook).
Required/Desired Skills
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Employment Type
Full Time
Key Skills
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