Business Analyst
Business Analyst
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Business Analyst
Location: Location: Hybrid Austin
Local candidates highly preferred
Duration: 3 Months
Years of exp :10
Required Skills:
Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management process & polices.
Excellent problem-solving and critical thinking skills and a strong attention to detail.
Experience supporting and maintaining CMDB platforms such as BMC Helix ServiceNow Atlassian etc.
Performs regular configuration audits to verify their completeness accuracy and compliance with the CM plan and system objectives.
Responsible for verifying and auditing the configuration status and assists with configuration verification to ensure that the CIs are consistent with their specifications and requirements.
3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards.
ITIL 4 Foundation certification.
Employment Type
Full Time
Key Skills
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