Customer Service - Customer Service Representative
Customer Service - Customer Service Representative
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
Job Description: Position/Job Title Claims Specialist
Supervise the transportation claims inbox and work with the vendors customers and internal partners to ensure that client is recovering the appropriate funds
o Assist with end-to-end task completion
Maintain daily contact with key client contacts and perform data entry / order processing within specified system.
Document and report on status of pending inquiries regarding account problems plus some outgoing phone calls.
Intermediate position that requires a Bachelors degree or 8 years of equivalent experience.
Work with freight payment team to ensure any disputes with transportation carriers are solved timely
Communication with carriers to ensure that there are no gaps in information required
End to end management of freight claims inclusive of assisting client in creating a new procedure in how to file claims
Assistance to returns and refusals inbox which will require associate to coordinate with carriers distribution facilities and customer service to determine if loads need to be cancelled re-scheduled or re-worked
Position is 100% remote 40 hours/week.
Position duration: 6 months
Seeking candidates who have proficient SAP and excel knowledge/skills
Additional Sills:
Supervise the transportation claims inbox and work with the vendors customers and internal partners to ensure that client is recovering the appropriate funds
o Assist with end-to-end task completion
Maintain daily contact with key client contacts and perform data entry / order processing within specified system.
Document and report on status of pending inquiries regarding account problems plus some outgoing phone calls.
Intermediate position that requires a Bachelors degree or 8 years of equivalent experience.
Work with freight payment team to ensure any disputes with transportation carriers are solved timely
Communication with carriers to ensure that there are no gaps in information required
End to end management of freight claims inclusive of assisting client in creating a new procedure in how to file claims
Assistance to returns and refusals inbox which will require associate to coordinate with carriers distribution facilities and customer service to determine if loads need to be cancelled re-scheduled or re-worked
Position is 100% remote 40 hours/week.
Position duration: 6 months
Seeking candidates who have proficient SAP and excel knowledge/skills
Additional Sills:
Employment Type
Full Time
Key Skills
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