Senior End User Technical Support Analyst
Senior End User Technical Support Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
About this Position:
JOB TITLE: Senior End User Technical Support Analyst
The scope of the proposed services will include the following:
- Microsoft Hyper-V Management.
- Microsoft Windows Server Operating Systems (to include Active Directory Domain Services).
- Cisco Nexus Infrastructure Management.
- CrowdStrike Endpoint Protection Deployment.
- Tanium Endpoint Management Deployment.
- Microsoft Exchange and/or 0365 GCC Tenant migration and management.
Experience and expertise in the following areas are mandatory:
- Active Directory Domain Services Group Policy Management.
- Windows Imaging and Driver Management.
- User Profile analysis and migration.
Experience and expertise in the following areas are desirable but not mandatory:
- Advanced troubleshooting with basic hardware and software components.
- Network experience with many different layer 2 manufactured devices.
- Windows Deployment Services.
- Desktop and Mobile Device imaging and user transition.
- Data analysis Application Rationalization and migration.
- Third party software to be migrated and handled on a case-by-case basis.
- Sierra Wireless and/or Cradle Point management experience.
- License Plate Reader software.
- CAD (Computer Aided Dispatch) Software.
Employment Type
Full Time
