Portuguese Customer Service Travel Account
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Job Description
This role is ideal for fluent Portuguese speakers ready to build a long-term career in customer experience.
Handle customer inquiries via phone chat or email in Portuguese
Assist customers with travel-related requests: bookings changes cancellations etc.
Deliver accurate fast and friendly support to international clients
Log cases and updates in CRM systems
Cooperate with your team to meet performance goals and SLAs
Requirements
Portuguese C1 fluency (spoken and written)
English B1 level for internal communication
Minimum 6 months of call center experience preferred
Graduates only
Willingness to work rotational shifts (24/7 coverage)
Must be able to work onsite in Maadi Technology Park Cairo
Benefits
27600 EGP net/month
Full medical and social insurance
Two days off per week
Structured career growth with an international employer
Supportive and diverse work environment
Onsite role in a modern tech hub
Long-term stability in the travel service industry
Interview Process
We follow a clear 3-step hiring process to match the right talent with the right account:
Ready to apply
Apply now and take the first step toward your next career move.
Employment Type
Full Time
