drjobs Front Desk Agent- Full Time

Front Desk Agent- Full Time

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1 Vacancy
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Job Location drjobs

West Palm Beach, FL - USA

Hourly Salary drjobs

USD 15 - 17

Vacancy

1 Vacancy

Job Description

Full-time
Description

We are currently seeking a part-time Front Desk Agent for our property.


Benefits include immediate Hilton Hotels discounts free parking medical dental and vision insurance! Come join an incredible hospitality team at the Doubletree West Palm Beach Airport!


Duties and Responsibilities:

Register and assign rooms to guests.

Issue room key and escort instructions directly to guest.

Sort and track incoming mail messages and packages.

Transmit and receive messages using all communication avenues GPX phone etc.

Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.

Keep record of room availability and rate.

Compute bill collect payment and make change for guests.

Make confirm and cancel reservations via all communication avenues.

Post charges such as room food liquor or telephone to guest bill if interface is inoperable.

Make reservation transportation or entertainment reservations for guest as needed.

Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable.

Ability to accurately use various office software.

Assist with room service orders and room calls if available to leave front desk.

Have a full working knowledge and expertise of each shift including night audit.



Requirements:

  • Minimum lifting of 20 pounds.
  • Pushing bending stooping upward reaching manual dexterity.
  • Hearing writing typing.
  • Minimum pulling of 20 pounds.
  • Standing for long periods of time.
  • Working weekends is a requirement.
  • Other duties may be assigned.

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Salary Description
$15-$17

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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