ConciergeFront Desk(13549-1)
ConciergeFront Desk(13549-1)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Location: New York NY 10281
Assignment Duration: 1 month Extension
Pay Rate: $19.55/hr on W2
Hours: 10 AM-6 PM Wed-Sun (someone who can work at weekends)
Resources typical working day What Youll Do:
- Act as the face of hospitality for the complex representing the *** and client brand by delivering world-class customer service.
- Proactively greet tenants and visitors with friendly and welcoming demeanor.
- Provide wayfinding assistance information and other applicable services to tenants and visitors throughout the complex.
- Provide support for leasing tours for prospective office and retail tenants including coordination of access F&B and gifting establishing a tour path and maintaining up-to-date knowledge of complex services events and initiatives.
- Support Property Management in executing onboarding programs for incoming tenants including providing orientation tours and welcome gifting and coordinating welcome signage.
- Maintain retail discount program for tenants available through complex digital platforms including ensuring discounts are still active and updating with seasonal changes.
- Support gift card sales for the precinct including processing transactions
- Record log and respond to requests for information and services through various digital platforms.
- Acknowledge inquiries or complaints from clients co-workers and supervisors. Provide solutions in a professional customer service-driven manner.
- Coordinate with administrative assistants to provide VIP arrival services for select guests including greeting at point of arrival expedited security experience arrival beverage service and other support services as directed.
- Arrange and confirm recreational dining and business activities on behalf of the requestor.
- Respond to requests in a timely manner.
- Contribute to monthly data tracking and assist in preparing monthly reporting for clients.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Ensure personal and team outcomes have a positive impact on customer objectives
- Lead by example and model behaviors that are consistent with *** RISE values.
- Guide team through the application of basic knowledge of practices and procedures.
- Work to build consensus.
What Youll Need:
- High School Diploma or GED with 2 years of job-related experience.
- Experience in luxury retail preferred.
- In-depth understanding of a range of processes procedures systems and concepts within own job function
- Expert knowledge of Microsoft Office products.
- Examples include Word Excel Outlook etc.
- Excellent organizational skills with a master-level inquisitive mindset.
Summary:
- As a CBRE Concierge you will act as the hospitality hub for the guests and tenants visiting the designated building delivering best-in-class customer service.
- This includes providing wayfinding and information services supporting leasing and orientation tours for the complex and partnering with client and retailer teams to amplify building events and initiatives.
- This job is a full-time on site role as part of the Real Estate Experience function and will report into the on-site program lead.
#CareerBuilder #Monster #Dice #Indeed #LinkedIn
Employment Type
Full Time
