Technical Content & Training Specialist
Technical Content & Training Specialist
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Life Insurance and Disability Coverage
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Overview
Remarcable is seeking a Technical Content & Training Specialist to lead the rebuild of our online Help Center and develop clear engaging training materials for both clients and internal staff. In this role youll play a key part in shaping how userson job sites in offices and across teamslearn understand and successfully use our SaaS platform.
Remarcable is seeking a Technical Content & Training Specialist to lead the rebuild of our online Help Center and develop clear engaging training materials for both clients and internal staff. In this role youll play a key part in shaping how userson job sites in offices and across teamslearn understand and successfully use our SaaS platform.
This is a hands-on content and training role ideal for someone who thrives at the intersection of product operations and user experience. Youll work closely with subject matter experts product managers support teams and leadership to turn complex workflows into easy-to-follow guides videos and other learning resources
Who You Are
Youre highly organized detail-oriented and love simplifying complexity. You learn new tools quickly are comfortable managing multiple projects and thrive in fast-paced environments. Whether its documenting a process designing a user guide or supporting a training program you bring clarity structure and a user-first mindset. Youre often the go-to person when teammates need help navigating technical tools.
Youre highly organized detail-oriented and love simplifying complexity. You learn new tools quickly are comfortable managing multiple projects and thrive in fast-paced environments. Whether its documenting a process designing a user guide or supporting a training program you bring clarity structure and a user-first mindset. Youre often the go-to person when teammates need help navigating technical tools.
What Youll Do
- Audit rewrite and expand the existing Help Center to improve clarity structure and usability.
- Create end-user documentation including step-by-step guides FAQs quick-start checklists and reference materials.
- Develop training materials for clients (e.g. contractors and suppliers) and internal teams (e.g. onboarding guides learning paths).
- Build visual aids such as process diagrams annotated screenshots and short instructional videos to support different learning styles.
- Collaborate with subject matter experts across teams to gather accurate information and translate it into user-friendly content.
- Maintain a consistent voice and style across all content that aligns with Remarcables tone and customer experience.
- Organize documentation into an easily searchable well-structured content library.
- Identify gaps in user education and proactively propose new resources or delivery methods.
- Support internal training sessions by developing or delivering presentation materials handouts and walkthroughs.
- Continuously improve training and documentation based on product updates support trends and user feedback.
What You Bring
- 3 years of experience in technical writing instructional design training development or a similar role at a SaaS or tech company.
- Exceptional writing editing and communication skillsable to explain complex topics to non-technical users.
- Experience with documentation platforms (e.g. Zendesk Help Scout Confluence Notion or similar).
- Familiarity with content creation tools like Snagit Loom Canva Lucidchart or equivalent.
- Strong attention to detail organizational skills and an eye for improving user experience through content.
- Ability to manage multiple projects at once from intake through publication.
- Collaborative mindset and confidence working across product support and training teams.
- A self-starter attitude with curiosity about construction workflows and SaaS usability.
Bonus Points For
- Experience writing for field-based or non-technical audiences.
- Background in construction supply chain or procurement.
- Exposure to learning management systems (LMS) or customer education platforms.
- Ability to create or script basic training videos or tutorials.
About Remarcable
Remarcable is a cloud-based platform helping electrical contractors and distributors streamline purchasing and tool management. With dual-functionality applications and direct integrations into contractor accounting systems our platform enhances communication simplifies workflows and brings visibility to every stage of the procurement process.
Remarcable is a cloud-based platform helping electrical contractors and distributors streamline purchasing and tool management. With dual-functionality applications and direct integrations into contractor accounting systems our platform enhances communication simplifies workflows and brings visibility to every stage of the procurement process.
Our team is made up of experts from across the electrical and distribution industries working together to modernize the way contractors and suppliers do business.
Our Mission
To drive technology adoption in construction and deliver better efficiency visibility and communication to our customers.
To drive technology adoption in construction and deliver better efficiency visibility and communication to our customers.
Job Details
- Full-Time Exempt
- In-Person (Omaha-based)
Salary Disclaimer
The posted salary range represents base compensation. Final offers may vary based on experience location and performance. Additional compensation may include bonuses healthcare and paid time off.
The posted salary range represents base compensation. Final offers may vary based on experience location and performance. Additional compensation may include bonuses healthcare and paid time off.
Compensation: $58000.00 - $70000.00 per year
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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