Product Manager
Product Manager
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$ 106570 - 133212
1 Vacancy
Job Description
A Brief Overview
Working under general direction this position will manage the relationship of every aspect of assigned lines of business (LOB) and will support divisions efforts for profitable premium growth. Will develop action plans and strategic direction for respective LOB and will maintain alignment with other Product Managers.
What you will do
- Develop comprehensive product strategies for assigned lines of business using understanding of insurance rating plans policy forms risk appetite state regulations and underwriting requirements specific to those lines. Identify product deficiencies market trends opportunities and areas for improvement. Determine how to apply and implement strategic decisions in alignment with division goals.
- Partner with all areas of the operation to grow premium and improve profitability. Analyze the drivers of protability including loss ratios actuarial indications frequency/severity trends retention and other data for assigned products
- Serve as subject matter expert for assigned lines of business. Participates on projects and committees representing the Agribusiness Product Team. Provides consultation to underwriting claims risk management actuarial and corporate counsel on complex matters.
- Independently drive product revisions with a focus on quality and customer centricity. Lead state filing efforts including: researching and identifying new product opportunities and needs; leading cross functional teams to develop new revised product offerings; communicating regularly with the filing project team (underwriting claims marketing regulatory affairs); maintaining communication with actuary to coordinate filing efforts; obtaining underwriting feedback; securing final leadership signoff; securing all necessary supplemental filing materials; monitoring progress of filing at Department of Insurance (DOI); and responding to and resolving DOI inquiries.
- Manage schedule to complete work within established deadlines. May handle timelines and coordinate completion of project work through others. Plan work to ensure rate review and other key processes are completed to ensure speed to market. Provide regular updates and communicate roadblocks timely to manager including suggested solutions.
- Lead internal efforts following submittal of filing to DOI including: partnering with IT to develop user stories; developing agency and customer communications related to product revisions; gathering user feedback prior to finalization when necessary; developing acceptance criteria; validating all system rating in conjunction with actuary; leading user training and developing job aids; and auditing results of implementation via underwriting audits when possible.
- Use data to evaluate the impact of new product features post-launch uncover new opportunities and identify areas for further improvement.
- Research and provide timely responses to technical product and system inquiries received from departments throughout the organization.
- Work with team to manage defect and enhancement process including managing user acceptance testing (UAT) of system updates and including users when possible to validate results; maintaining documentation of issues and resolutions; monitoring scope of issues and communicating global issues to leaders.
- Participate in underwriting audit process with a focus on product and regulatory compliance related issues.
- Conduct competitive analysis to identify and analyze major competitors rating plans products filings and underwriting policies.
- Summarize and communicate pertinent competitive findings to underwriting marketing loss control and claims leadership in a timely manner along with recommendations for our product changes to respond when appropriate.
- Manage documentation of competitor filings and your analysis in an organized manner that is accessible to the entire organization.
- Identify analyze and summarize bureau circulars to maintain current changes to filed forms and coverage.
- Develop manage and maintain all historic documents related to your lines of business including forms manuals filings requirements system issues etc.
- Monitor research and communicate new regulations statutes and laws to maintain compliance.
- Manage relationships with third party vendors that provide underwriting and product tools related to assigned lines of business. Consider and provide recommendations related to selecting new or replacement vendors as needed.
- Develops and delivers information to help educate underwriting and claims partners.
- Applies principles of logical thinking to define problems collect data establish facts and draw valid conclusions.
- Work productively and harmoniously with others on a consistent basis.
- Respond positively to direction and feedback on performance.
- Consistently maintain professional and appropriate demeanor.
- Perform other duties/projects as assigned.
Education Qualifications
- High School Diploma or equivalent combination of training/experience required
- Bachelors Degree or equivalent combination of training/experience required
Experience Qualifications
- 5 Years Any combination of education and experience that provides the knowledge skills and abilities typically acquired with 5 years of experience in personal or commercial underwriting or product management experience required
Skills and Abilities
- Proven ability to work independently in a demanding and changing environment
- Excellent analytical problem solving organizational and communication skills
- Must be detail oriented and accurate
- Work experience demonstrating detail and accuracy orientation
- Excellent computer skills including knowledge of Word Excel Access Power Point and Visio
- Valid driver license
The expected salary range for this position is $106570.24 - $133212.80. Actual pay will be adjusted based on experience geographic location and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.
Benefits
Medical Dental and Vision Insurance
Flexible Spending Accounts
Paid Parental Leave
Life AD&D and Disability Insurance
401(k) Employee Share Purchase Plan (ESPP)
Education and Training Reimbursement
Paid Leave: 3 weeks/year Vacation 2 weeks/year Sick Leave
10 paid Company Holidays 2 Personal Days 2 Floating Holidays
Employee Assistance Program (EAP)
For more information review details on the Benefits page of our Career Site: typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions we encourage you to submit your application promptly.
Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other legally protected characteristic. In compliance with California law we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008) we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance we will not inquire about an applicants criminal history until after a conditional offer of employment has been made.
If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability you are entitled to request an accommodation. To make a request please contact a Human resources representative at Zenith Insurance Company.
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Required Experience:
IC
Employment Type
Full-Time
