Program Director - Charlotte (Hybrid)
Program Director - Charlotte (Hybrid)
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Job Description
Abound Health is seeking a Program Director to join our team supporting services for the intellectually and developmentally disabled (IDD) community. In this leadership role you will oversee daily operations for Innovations Waiver and State-Funded Services ensuring quality care compliance and staff support across your assigned office(s). You will report directly to senior leadership and play a critical role in defining and reinforcing Abound Healths mission vision and core values.
Key Responsibilities:
- Hire train supervise and evaluate a multidisciplinary team including Assistant Program Directors Qualified Professionals (QPs) Associate Professionals (APs) and Office Managers.
- Conduct staff disciplinary actions ensuring all documentation meets Medicaid requirements.
- Lead regular team meetings and quarterly self-inspections/peer reviews.
- Ensure HIPAA compliance and maintain adherence to Abound Health and National Accreditation policies.
- Represent Abound Health at community events provider fairs and council meetings.
- Oversee incident report investigations and timely submissions to relevant authorities.
- Supervise all administrative functions including billing PTO tracking employee benefits and training coordination.
- Implement and monitor quality assurance protocols.
- Maintain Medicaid billing employee onboarding/offboarding and training program documentation.
- Support growth initiatives internal events and outreach programs.
Qualifications:
- Bachelors Degree and at least 5 years of management experience in the IDD field.
- Demonstrated ability to lead and mentor a diverse team.
- Excellent communication time management and multitasking skills.
- Deep understanding of Medicaid regulations ISP Implementation and third-party billing.
- Passion for serving individuals with intellectual and developmental disabilities.
- Must be flexible organized and aligned with Abound Healths values and mission.
Work Environment:
This role operates across various environments including Abound Health offices MCO locations client homes and community settings (e.g. parks libraries day programs).
Travel:
Regular travel within the assigned region is expected including visits to homes community events and administrative offices.
Compensation & Benefits:
The target base salary range for this full-time salaried position is based on experience and qualifications.
Base pay is determined by factors such as location experience job-related skills and relevant training. Total compensation includes a comprehensive benefits package competitive health/dental/wellness coverage (beginning on your 60th day) and 401(k) eligibility after 12 months. Contact your Talent Acquisition Partner for more information.
Equal Employment Opportunity:
Abound Health is an equal opportunity employer. We evaluate all qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity/expression veteran status disability or any other legally protected characteristic.
#LI-Hybrid
Required Experience:
Director
Employment Type
Full Time
