Strategic Programme Manager - Building Surveying

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PROGRAMME MANAGER

JOB DESCRIPTION

Job Title: Development / Strategic Project Manager

AfC Band: 8a

Directorate/Service: Estates

Accountable To: Deputy Head of Capital

Responsible To: Director of Capital Estates & Facilities

Base Location: Capital Estates and Facilities

On-Call Requirement: No

AfC Job Code:

Values

Three values are at the heart of our organisation: Care Appreciate and Inspire.

Our values and behaviours define whats important to us as we work alongside each

other and with our patients and service users. They also shape what it feels like to

work at the NCA and will be central to your development and performance

conversations. Together we will create a culture where care appreciation and

inspiration thrive.

Structure Chart

Estates Facilities Capital Director

Head of Capital

Deputy Head of Capital

Development / Strategic Project Manager

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Job Summary

Are you an experienced Project Manager with a background in either architectural

surveying construction engineering or building

We are looking for applicants ideally from an architectural surveying construction

engineering building or project management background with a proven track record in

the Estates field delivering:

Construction building surveying and civil engineering projects

mechanical and electrical infrastructure projects

This role forms an essential component of the Estates Capital Projects Team

delivering NCAs complex multi-million Capital Programme consisting of new

build and refurbishment projects priority projects linked to Trust strategy and

addressing estates capital backlog including statutory compliance.

The postholder will contribute to management of a team of project managers

supported by clinical colleagues and teams of in-house and externally appointed

specialist advisors design teams and construction partners.

A core focus of this role will be developing projects from RIBA 0 creating robust

specifications and cost plans to assist with development of approved projects and

schemes requested in year from clinical divisions. As a result quantity surveying and

building surveying backgrounds are welcomed.

Key Role and Responsibilities

The Development / Strategic Project Manager is a key member of the Capital Team with

the prime responsibility of supporting the development and delivery of a portfolio of

capital programmes and projects across the NCA. They will deliver large scale change

programmes and respond to the challenges and opportunities faced by significant

strategic development opportunities within the NCA and across the Care Organisations.

The post holder will have expertise in programme management change management

and construction working with the NCA and Care Organisations to develop and deliver

improvement plans across the services. The post holder will provide expert facilitation

and training or guidance in the use of programme and project management tools and

will apply their programme and change management experience and skills to support

programme and project teams to achieve specified objectives.

The post holder will primarily lead the lead the early briefing and design stages of a

project. Ensuring existing infrastructure challenges are factored into early stage cost

plans.

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The post holder will be responsible for ensuring the application of appropriate

construction project management methodology and compliance with the NCA

Assurance Framework and will promote standardisation of programme and project

management across the organisation.

The post holder will assess and prepare service user briefs identifying the service requirements objectives to be achieved and Healthcare specific standards (HTMs and HBNs) to be met. Compile and obtain approval to a Project Brief.

Assessment of feasibility of potential projects both spatially (space planning in accordance with legislative and best practice guidance) forming budget estimates for NCA and Care Orgs within an agreed timeframe and utilising the knowledge and expertise of in-house Building and Engineering Estates Officers and external professionals where required will be a critical requirement of the role.

Lead on and provide professional expert advice on approach to producing feasibility reports and business case reports for consideration by users Care Org Leaders and Trust Executive Groups.

Communications and Relationships

As a champion of project management the post holder will need high levels of self- motivation tenacity and resilience. Success in the role will necessitate the establishment and development of strong and effective working relationships at all levels of the Group and Care Organisations with the ability to challenge and effectively support the delivery of change and improvement programmes and projects through the application of structured programme management processes and interventions. Provide visible leadership to the Group and Care Organisation Directors Clinical Leads and Programme Team to promote continual improvement in quality performance and delivery of national targets and objectives. Support the Care Organisations with understanding their portfolio of projects challenging where appropriate and working with them to determine the work required and the resources needed to achieve. Regularly lead groups and workshops providing leadership and direction. Delivering clear communications across the programme and between key stakeholders. Communication may be verbal electronic written or by giving presentations as well as attending and contributing to meetings. To deputise for the Head of Capital Programmes as and when required and provide leadership to the junior members of the team fostering a mentor/coaching approach to support development.

Analytical and Judgmental Skills

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Using experience and expertise the Project Manager will provide a pivotal role in leading the adoption of improvement and programme management best practice within NCA Major Programmes of Change and Care Organisation led projects.

The Project Manager will be highly skilled in the:

Making recommendations based on a range of complex issues where there may be more than one course of action;

Use of benchmark data to identify and monitor performance and efficiency improvement;

Reviewing of data and recognising its relevance to workflow quality performance and improvement synthesising to develop justifiable and realistic conclusions and recommendations; and

Continuous tracking of data to quickly resolve failures to meet programme and project requirements and act accordingly to inform team members as appropriate.

Planning & Organisational Skills

The Project Manager will be required to progress programmes and/or projects through

their lifecycle reporting progress to both Task and Finish Groups and Trust Capital

Group where appropriate. This involves working closely with SROs Programme

Directors Care Organisation directors managers and clinicians and programme and

project teams to improve definition and delivery and monitor the development and

implementation of associated programme/project plans.

Critically evaluate the quality of all programme and project documentation and strength

of organisational capability and capacity to achieve the planned outcomes.

Assist the Head of Capital Programmes in developing and maintaining a comprehensive

monitoring and reporting framework (and associated systems) with which to keep the

organisation regularly and fully apprised of progress on the overall programme work-

streams and projects key risks and actions to mitigate those risks.

Identify and escalate to secure timely resolution any bottlenecks in the critical

pathways of designated programmes.

Physical Skills

Office duties require a combination of sitting standing and walking.

Likely requirement to travel/drive between sites.

Reasonable speed and accuracy of written reports requiring keyboard skills.

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Responsibility for Patient Care

Influence and support service development to ensure a high level of service at all times to both internal and external customers. Occasional contact with patients or clients.

Responsibility for Policy / Service Development

Ensure that the organisation & leadership of the portfolio of programmes is clear and unambiguous with proper lines of accountability clearly explained and well documented.

Assist the Head of Capital Programmes in creating templates for Programme working and Planning & Progress - programme - reporting (dashboard) that provide the right balance between facilitating and supporting projects while holding to account and making progress and issues transparent.

Ensure the quality of the programme/project life cycles through the use of NCA Assurance frameworks that will govern the standards that projects need to achieve as they progress to implementation and sustainability.

To ensure that the Group risk management system is being correctly applied and utilised to identify categorise mitigate and manage any risks arising from the work of the programme.

To ensure that the Benefits Management Framework is being correctly applied and utilised to ensure that key performance indicators identified and at project level metrics are developed that will allow the success of each initiative to be measured.

Supporting the work of both the Group Care Organisations by providing highly professional concise reporting.

Responsible for Financial and Physical Resources

To support the Head of Capital Programmes to ensure that the project/programme is delivered within its financial budget and contingencies.

To ensure robust systems of governance and risk management are in place for all programmes.

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Produce dashboard performance reports reporting on project progress next steps deliverables resource requirements risks and issues.

Support with the development of Business Cases that form part of the delivery approach to programme management within the NCA supporting the quantification and phasing of financial costs and savings ensuring that savings are robustly tracked.

Liaise with the finance team to ensure the robustness and accuracy of financial data included in the business case.

Responsibilities for Human Resources

Responsible for ensuring that any workforce implications of any programmes/project of change are reflected and highlighted to HR.

To provide line management leadership and coaching to new and existing Capital Development team members.

To proactively manage matters relating to lack of capability or poor performance.

To ensure that all absence and annual leave is managed in accordance with the Trusts attendance policies.

Responsibilities for Information Resources

Provide written and verbal update reports to the Change Portfolio Steering Group and Executive Management Committee and any other governance forums as required. Produce performance reports and presentations as required.

Ensure all project documentation is completed to required standards and in a timely manner.

Responsibilities for Research and Development

There are no responsibilities of the job for informal and formal clinical or non-clinical Research and Development (R&D).

Freedom to Act

The post holder will be guided by precedent; works within the constraints of terms and conditions of service policies and procedures but will interpret national guidelines that

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may impact on their allocated programmes and/or projects. Priorities are set but post holder manages their own workload reporting into the Head of Capital Programmes and accountable to the Director of Capital Estates and Facilities and the Chief Finance Officer.

Partnership Working

The Project Manager will work collaboratively across professional organisational and agency boundaries to ensure successful delivery of change programmes and projects and to ensure that any negative impact of delivery is raised during completion of an EIA and QIA and actioned for accordingly.

Foster collaborative working relationships within Capital Development sharing best practice and identifying any areas of collaborative working.

Equality and Diversity

Promote compliance with policies on equality and diversity as part of the culture of the organisation.

Making Every Contact Count

Front line staff are in an ideal position to offer support and advice on how to improve health and wellbeing

Staff should use their interactions with the public to give them additional advice on health and wellbeing

Staff will be given training and support to help them to signpost people to other services which may improve their health and wellbeing.

Health & Safety

The post holder must not wilfully put him/herself or others at risk while at work. Safe working practices and safety precautions must be adhered to. Protective clothing and equipment must be used where appropriate. All accidents must be reported to a member of management and you are asked to participate in accident prevention by reporting all potential hazards.

All people (including consultants) who manage others

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You are accountable for the effective deployment of activities that ensure that your department/ward/clinical team is reducing hospital acquired infection. You will ensure that you and your staff comply with the Trusts policies on infection prevention and control. You will ensure that you and your staff receive the training required to maintain competence to execute the Trusts policies on infection prevention and control. You have a responsibility to bring deficiencies in the deployment of such policies to the attention of your line manager.

General Staff (including junior doctors/volunteers/contractors/honorary contract holder/locums/agency bank)

You have a personal responsibility to support your department/ward/clinic in reducing hospital acquired infection. You must comply with the Trusts policies on infection prevention and control and maintain your competency to effectively discharge your responsibilities. You must bring deficiencies to the attention of your manager.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. You will be expected to fulfill your mandatory safeguarding training at the level applicable to this role.

Code of Conduct

Professional staff that have a national Code of Conduct are expected to adhere to that

Code and failure to do so could result in disciplinary action being taken. Staff who do not

have a regulatory body are expected to conduct themselves in a professional manner

and in line with the Trust values and polices are all time.

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PERSON SPECIFICATION

Job Title: Development / Strategic Project Manager

AfC Band: 8A

Essential Desirable

Qualifications Construction / Engineering

related degree or equivalent

job-related experience to

graduate level.

Evidence of continuing

professional development

The post holder will require

professional knowledge in a

number of disciplines e.g.

construction practice financial

management operational

management information

systems staff management

acquired through training and

experience over extended

period

Experience of working within

an appropriate project

management methodology

AutoCAD proficiency

Professional

Registration

CIOB/RICS chartered

Knowledge

Training &

Experience

Knowledge of and

demonstrable experience in

the application of best practice

programme and project

management methodologies

Experience working at a

senior management level in a

large complex organisation

preferably within the NHS.

Managing and implementing

change at a senior level.

Experience of working

across organisations

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Able to manage multiple and

complex projects including

reporting and tracking of plans

and actions

Information and or finance

management and analysis of

complex financial data

Experience of managing and

developing multi- disciplinary

teams.

Quality focused with an

innovative approach and the

ability to solve complex

problems.

Experience of early stage

elemental cost planning

development

Skills &

Abilities Able to make a reasoned

assessment of a situation and

draw pragmatic conclusions.

Able to analyse data and draw

conclusions based on this.

Willing to challenge existing

practice and be able to do so

successfully.

Commitment to self-

development.

Highly developed

interpersonal and facilitation

skills with ability to gain and

maintain credibility at all levels

of the organisation.

Excellent organisational skills

Ability to work flexibly as part

of a team.

Highly proficient in the use of

standard office software

packages

Ability to determine what

services are required to

develop high level cost plans

and pull together

specifications and

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recommendations for surveys

to enable a request for funds

to capital group in year to

develop schemes to a

sufficient level of detail to

provide robust costs factoring

in existing estate

Living our Values

All colleagues are expected to demonstrate the NCA values and underpinning

behaviours as you carry out your role.

Values Behaviours (I will)

CARE

We listen and treat

each other with

kindness.

Provide the highest standard of care with compassion and

kindness.

Communicate clearly actively listen and be person centred.

Seek to understand and empathise.

Collaborate to deliver services that are safe and give

confidence in our care.

APPRECIATE

We value and respect

each others

contribution.

Recognise and openly acknowledge how we all make a

difference.

Value and respect others and share in celebrating our

successes.

Treat people fairly notice champion and positively

appreciate diversity.

Provide constructive feedback to support growth and

development.

INSPIRE

We speak up and find

ways to be even

better.

Have a voice and act with integrity and honesty.

Make time to learn share and find new ways of working.

Be positive be open to change and empower others.

Work with my team and other teams to agree and deliver

best outcomes.

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Appendix

The below details all the standard Trust requirements which must be incorporated

within the role.

Infection Prevention

Employees will adhere to all Trust Infection Control policies and procedures which are

relevant to the post and undertake any appropriate mandatory training. All colleagues

will ensure that advice is sought from the infection control team as required and

appropriate action is taken to minimise cross infection.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of children young

people and vulnerable adults and expects all employees and volunteers to share this

commitment. You will be expected to fulfil your mandatory safeguarding training at the

level applicable to this role.

Health and Safety

Employees must act in accordance with the Health & Safety at Work Act 1974 and

subsequent legislation under which they must take reasonable care to avoid injury to

themselves and to others who may be affected by their work activities. Employees are

required to co-operate with the Trust in meeting statutory requirements. Employees

must not intentionally or recklessly interfere with or misuse anything that is provided in

the interest of the health safety and welfare of colleagues patients and the general

public.

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Confidentiality and Data Protection

Employees are required to uphold the confidentiality of all records held by the Trust

whether patient records or Trust information. Unauthorised disclosure of any

confidential information or that covered by the Data Protection Act may result in

disciplinary action.

Equality and Diversity

All colleagues are required to understand the equality and diversity commitments and

statutory obligations under the Equality Act 2010. You must act in ways that support

Equality Diversity and Inclusion (EDI) and recognise the importance of peoples rights

in accordance with legislation policies frameworks procedures and good practice.

Colleagues must recognise and report any behaviour that undermines equality under

Trust policy and further EDI activity by:

eliminating discrimination harassment and victimisation

advancing equality of opportunity between people who share a protected

characteristic and those who dont

fostering good relations between people who share a relevant protected

characteristic and those who dont

understanding the impact of policies services and practice on people with

different protected characteristics

Code of Conduct

Colleagues that have a national Code of Conduct are expected to adhere to that Code

and failure to do so could result in disciplinary action being taken. Colleagues who do

not have a regulatory body are expected to conduct themselves in a professional

manner and in line with the Trust values and policies at all times.

Leadership and Development

We believe our colleagues play a vital role in delivering excellence and that everyone

has the ability to demonstrate leadership and make a difference. As a member of our

team we expect you to live the NCA values: Care Appreciate and Inspire through your

daily habits to improve outcomes for patients customers and service users across the

system. In return we provide a range of development opportunities that help you to

realise your potential and reach your professional best.

As you join us you are required to attend our Corporate Induction complete the Trusts

mandatory training and participate in the NCA Accelerated Leader Development

Programme if you are in a leadership or management role. Your annual My Time

appraisal conversation helps to continually review your contribution and ongoing

priorities through your Personal Development Plan informed through a wide choice of

development available to you.

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Flexibility

This job description is not intended to be exhaustive and it is likely that duties may be

altered from time to time in discussion with the post holder. This job description is

intended to provide a broad outline of the main responsibilities only. The post holder will

need to be flexible in developing the role with initial and on-going discussions with the

designated manager.