Learning Technology Services Analyst, Full Time

Job Opportunity

At the Algonquin and Lakeshore Catholic District School Board we are guided by a strong system of values that promote dignity and respect for every individual. We believe diversity makes us stronger and are committed to removing barriers and creating a workplace that is inclusive and welcoming to people of all backgrounds cultures genders and abilities.

Job Title:

Learning Technology Services Analyst Full Time

Job Posting Number:

CUPE#LTSA

Eligibility:

This position is open to all CUPE employees. Preference will be granted in accordance with the Collective Agreement for CUPE local 1479 to permanent internal candidates. Temporary employees will have their applications considered prior to external applicants.

Closing Date:

June:00pm

Full Time Equivalent:

1.0 FTE

Assignment:

Effective date to be determined.

Permanent 12 Month.

Working 7 hours per day 5 days per week.

About the ALCDSB

The Algonquin and Lakeshore Catholic District School Board serves approximately 12000 students employs over 1400 full-time equivalent staff and covers a geographical area of more than 16000 square kilometers (Whitney in the North Picton in the South Trenton in the West and Kingston in the East).

The ALCDSB builds faith-filled learning communities where each member is loved inspired and successful.

Position Summary

Reporting to the Manager of Learning Technology Services the Learning Technology Services Analyst plays a key role in delivering secure modern digital solutions across the organization. This role focuses on supporting SharePoint environments managing Microsoft Intune for device and application deployment and developing tools using PowerApps and other Microsoft 365 services. The Analyst also contributes to Azure-based services and explores opportunities to integrate AI-driven technologies into learning environments. The LTS Analyst ensur es that all systems deployments and cloud services follow best practices for data protection and compliance. They also serves as the primary technical liaison with all core operational software partners ensuring that issues are identified and resolved efficiently and in a timely manner . In addition to these primary responsibilities the Analyst supports cloud-based infrastructure including server environments and backup systems to ensure reliable and secure access to critical services. Occasional after-hours work may be required for scheduled maintenance or urgent troubleshooting.

Qualifications

• Post-Secondary education in Engineering Computer Science Information Systems or related scientific or technical discipline.
• Certifications in cloud virtualization and networking platforms preferred.
• An equivalent combination of education and/or experience may be considered.
• 3-4 years related experience in an enterprise IT environment
• Demonstrated expertise in modern device management using Microsoft Intune including policy configuration software packaging and application deployment across diverse environments with at least 2 years experience
• Strong Troubleshooting and Performance Analysis Skills.
• Well-rounded knowledge of all aspects of the Microsoft 365 Azure and SharePoint architecture from both a technical and functional perspective plus backend and frontend support.
• Strong knowledge and hands-on experience with Microsoft Power Automate and Power Apps including the ability to design build and maintain automated workflows and custom business applications
• Strong knowledge of enterprise level Information Technology Systems including but not limited to data center administration network management security practices backup infrastructure and scripting abilities.
• Excellent time management organizational and multi-tasking skills to manage multiple concurrent objectives projects groups or activities.
• Excellent problem solving and analytical thinking/innovation.
• Excellent customer service communication and interpersonal skills.
• Ability to develop and maintain good working relationships with vendors and contractors.
• Demonstrate experience in business and process analysis and improvement.

Communication

Shares and receives information and ideas in a variety of ways and adapts to the needs of the audience to ensure the message is understood.

Innovation

Creates develops and implements new processes or services with the aim of improving the learning community for all.

Interpersonal Relations

Displays characteristics and personal attributes that enhance communication and interactions. Establishes and maintains harmonious professional relationships by demonstrating respect and sensitivity to all.

Leadership

Motivates groups of people while maximizing the efforts of others to achieve a common goal.

Planning and Organization

Plans organizes and coordinates time resources and tools to meet established goals.

Professional Integrity

Models strong ethical or moral principles and always follows them regardless of who is present.

System Thinking

Sees acknowledges and contributes to the shared mission and vision of the Board. Approaches all work done within ALCDSB as being part of a larger system that is inter-related with strategic plans. Understands that work done in one part of ALCDSB impacts a variety of groups inside and outside of the Board.

What we offer

• Extensive benefits; health drug vision dental and health care spending account
• Employee and Family Assistance Program
• Staff Wellness resources
• Ongoing learning and career growth

Applicants will only be accepted through Apply to Education.

As a condition of employment the successful candidate must provide a Criminal Background Check (CBC) with vulnerable sector screening current within six months of date of hire.

In compliance with the Accessibility for Ontarians with Disabilities Act (A.O.D.A.) we will make the necessary accommodations for applicants who require accommodations. Please contact the Human Resources Department by email to make an accommodation request.

All information received relating to a candidates required accommodation will be addressed confidentially by Human Resources.

While we thank all those who have applied only those candidates selected for an interview will be contacted.