HR Training Specialist (Caesars New Orleans)

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture blazes the trail and commits to delivering Family-Style Service at every turn We want you to become an integral part of our vision to create spectacular worlds that immerse inspire and connect you. Become a part of our winning team and bring your fun spirit along with you!

BENEFITS:Caesars New Orleans is proud to offer our team members a professional fun and welcoming atmosphere. Our team members also enjoy exclusive benefits such as:

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Fun and Free Team Member Events
• Discount Program within Caesars Partner Network
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

JOB SUMMARY:The Training Specialist facilitates the Training and Development needs for Caesars New Orleans and utilizes effective needs analysis project management course development and evaluation skillsto ensure that all employees have the necessary skills to deliver extraordinary service. This includes but is not limited to the delivery/facilitation of training programs drafting and distribution of information to team members delivery logistics planning data-entry and ongoing internal communications to the property.

Training Systems Administration

• Coordinates and implements Learning Management System strategy for the property
• Maintains training records (data entry) team member documentation (tracking and filing) and runs reports.
• Responsible for Learning Management System requests course assignments and reporting.
• Supports data entry and tracking of all metrics associated with property-wide training program delivery.
• Curates and organizes training material and required forms

Training Program Delivery

• Manages the execution of property training programs including brand training technical training property specific training and coordinating external resources for seminars to all Team Members at all levels.
• Conducts Team Member/supervisory/management training and development programs in both group and individual settings.
• Schedules coordinates and conducts/facilitates core training in an efficient engaging and impactful way.
• Maintain training areas (room set-up workbook inventory/classroom supplies maintains audio/visuals maintain organized clean training room etc.) as needed.
• Supports ongoing planning associated with training program delivery including train-the-trainer efforts and new program implementation.
• Maintains consistent and timely internal quality assurance programs; seeks to reduce variances in organizational processes.

Training Material Management

• Proofs formats and brands materials for learning programs as needed.
• Assists with maintenance of existing programs.
• Maintains inventory reproduces and distributes materials for all training programs as needed.
• Executes a consulting process and performance analysis to gather information on needs maintain pulse on the organization offer creative ideas and recommend impactful training change management and process improvement solutions.
• Monitors and evaluates the progress effectiveness and impact of training and development programs and department trainers; makes recommendations for improvement.
• Works with departments to ensure all training materials are accurate and well maintained.

Communications Materials Management & Distribution

• Monitors internal communications (bulletin board training recognition employee activities organizational email accounts etc.).
• Works and communicates with department co-worker leaders corporate partners vendors etc.
• Coordinates and supports all program communication efforts.
• Creates and maintains monthly training and communication calendar.
• Responds to questions from property teams regarding available programs and services.

A few more things:

• Supports team members and property Human Resources team with administrative and execution of Engagement and Recruiting activities as needed.
• Responsible for project management establishing and meeting timelines attention to detail and follow-through.
• Effectively represents Caesars Entertainment to groups of employees applicants counterparts in the industry management and outside organizations as needed.
• Conducts career discussions with employees using tuition reimbursement to encourage them to pursue a supervisor/manager position when completed.
• Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Responsible for monitoring supply levels and creating supply orders as needed.
• Sets priorities and manages multiple tasks and projects.
• Maintains confidentiality.
• Assist with planning and execution of property department and company initiatives recruiting employee relations and internal communications activities.
• Other duties as assigned.

QUALIFICATIONS: The requirements listed are representative of the knowledge skill and/or ability required to fulfill the obligations of this position.

• Must be at least 21 to work at a casino
• Bachelors Degree in HR Training and Development or a related field or equivalent experience preferred.
• 1-3 years of training/facilitation experience or related adult education experiences preferred.
• One year of experience in Human Resources and/or team lead experience preferred.
• Ability to design implement coordinate and conduct training programs.
• Excellent written and verbal communication skills.
• Must have high energy and excellent facilitation skills.
• Articulate energetic upbeat and inspirational speaker. Must present a well-groomed and professional appearance.
• Strong learning agility and flexibility with proven organizational skills and attention to detail
• Excellent process management communication and interpersonal skills.
• Proficient in Microsoft Office suite of applications (Word PowerPoint Excel etc)
• Demonstrated ability to facilitate group training and handle difficult participants.
• Demonstrated ability to make decisions be objective and handle difficult employee issues.
• Possess strong communication (written & verbal) both in one-on-one and group settings
• Strong organizational skills data entry and clerical skills required.
• Strong ability to set priorities and manage multiple tasks and projects.
• Must be able to get along with co-workers and work as a team.
• Must have knowledge of laws and regulations regarding employment.
• Must be able to properly manage confidential information.
• Must have excellent active listening conflict management and negotiation skills.
• Exercise tact diplomacy and good judgment in a highly confidential and sensitive environment.
• Must possess a strong work ethic and willingness to take ownership for a wide range of responsibilities.
• Must present a well-groomed professional appearance.
• Maintain upbeat and positive attitude
• Must be able to work at a fast pace and in stressful situations.
• Must be able to organize and prioritize work.
• Must be able to handle multiple tasks simultaneously.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

Caesars New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree and was named #1 Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the worlds most diversified casino-entertainment providers. Since beginning in Reno Nevada in 1937 Caesars Entertainment has grown through the development of new resorts expansions and acquisitions. Our resorts operate primarily under the Caesars Harrahs Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service operational excellence and technological leadership. The company is committed to its Team Members suppliers communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission Vision and Values. We take great pride in living these values Together We Win All In On Service and Blaze the Trail every day. Our mission Create the Extraordinary. Our vision Create spectacular worlds. That immerse inspire and connect you. We dont perform magic; we create it with excellence. #WeAreCaesars. If you are ready to create some magic we invite you to explore our dynamic yet unique career opportunities.

As part of the onboarding process for new hires candidates will be required to complete a background check. In addition pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet Bus Drivers Limo Drivers) Facilities and/or Engineering Lifeguards Pilots Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic protected by law.