Support Team Member â IT Coordinator & Parts Inventory
Support Team Member â IT Coordinator & Parts Inventory
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Job Description
- 401(k) matching
- Health insurance
Action Appliance is a leading service company providing exceptional in-home appliance repair throughout Connecticut. Our team is driven by a mission to make every customers day better through reliable expert service. We are currently seeking a skilled and organized individual to join our team in a dual-role capacity focused on IT support and appliance parts inventory coordination.
- Onboard new employees by setting up company email accounts Microsoft Teams access phone system logins and operating system credentials.
- Provide IT support to the team troubleshoot issues with software tools (including Microsoft Apple and industry-specific systems).
- Monitor and maintain WatchGuard Network Security System and other cybersecurity tools.
- Perform routine system backups and ensure data integrity across platforms.
- Assist in integrating and managing new software and cybersecurity products as needed.
- Assist in maintaining connectivity and access to cloud-based programs for remote team members to ensure consistent workflow and productivity.
- Receive and organize parts shipped to the office ensuring they are correctly matched to open service jobs.
- Coordinate and process parts returns to vendors including packaging and documentation.
- Maintain inventory accuracy ensure proper labeling and support communication with technicians regarding part availability.
- Track defective or unused parts for return and update records in the company system.
- Proficient in Microsoft and Apple operating systems and platforms.
- Working knowledge of network administration and cybersecurity tools especially WatchGuard systems.
- Experience supporting and maintaining connectivity for remote teams using cloud-based software and tools.
- Ability to troubleshoot and support office software printers VPN and phone systems.
- Strong organizational skills with keen attention to detail.
- Time management skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent communication and documentation skills.
- Prior experience in IT support or inventory management is preferred but not required.
- Competitive pay based on experience
- Paid time off and holidays
- Retirement plan options
- Opportunities for training and career growth
- Supportive team-oriented environment
As an appliance repair technician youll work with anything from dishwashers to microwaves to dryers. In other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.
Youll deal with more than just appliances though as a repair technician youll have to deal with people too.
Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician
If so look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.
Required Experience:
IC
Employment Type
Full-Time
