Program Manager, Education and Implementation (BCCSU)

As a research centre of the Providence Health Care Research Institute and a University of British Columbia Faculty of Medicine Centre the BCCSU is at the forefront of substance use research education and care. We are committed to advancing substance use policies and care in BC by translating research into education and evidence-based care guidance. By supporting the collaborative development of evidence-based policies guidelines and standards BCCSU seeks to improve the integration of best practices and care across the continuum of substance use.

In this role the Program Manager Education and Implementation (BCCSU) will report to the Acting Associate Director Education and Clinical Activities and your responsibilities will include:

• The assessment planning delivery implementation and evaluation of all of the BC Centre on Substance Uses (BCCSU) education initiatives
• Collaborating with provincial partners and drawing upon their skills knowledge and experience to develop and improve BCCSU educational products and programs
• Informed by internal and external partners research and clinical guidance developing and identifying innovative ideas and opportunities for education mobilization and uptake
• Leading ongoing engagement and implementation strategies to expand participant enrolment and uptake of new and existing educational programs
• Leading and supervising our education team
• Participating in ongoing initiatives providing an education focused and strategic perspective on implementation of initiatives

What You Bring:

• Knowledge of harm reduction and substance use care and treatment
• Knowledge of health care system and collaboration with ministry and other partners at the provincial level
• Clinical work experience and knowledge within the health care system would be a strong asset
• Experience planning developing and implementing education initiatives
• Strong communication and relationship-building skills
• Strong leadership project management and organizational skills with the ability to manage priorities meet deadlines and work both independently and collaboratively as part of a team
• Robust computer literacy and technical skills in the areas of: MS Office learning platforms as well as Teams and Zoom as meeting and webinar-hosting platforms

The coordination of various education initiatives at BCCSU requires meaningful and respectful collaboration between internal and external working groups as well as hybrid-remote work. This position can be between 0.80 FTE up to a 1.0 FTE (4-5 days a week) and flexible scheduling is available.

Deadline to Apply: Friday July 4th at 12:00 PM PST

Education:

• A Masters degree in an area relevant to health care or other relevant discipline plus a minimum five (5) years relevant experience including working in health-related education working with people who use drugs and working in other relevant health settings or an equivalent combination of education training and experience.
• Strong project management skills and experience experience managing external contracts would be an asset
• Academic clinical and/or research background in substance use and addiction medicine is preferred.

Skills and Abilities:

• Excellent written and spoken communication and presentation skills with a demonstrated ability to develop and maintain strong collaborative relationships with external experts people with lived and living experience health care providers and other healthcare decision makers.
• Highly developed analytical problem-solving and critical thinking skills.
• Strong facilitation and conflict resolution skills with ability to engage and build consensus amongst diverse groups.
• Familiarity with concepts related to health equity addiction medicine public health research and the social determinants of health is an asset
• An understanding of and commitment to ongoing learning around anti-racism cultural safety and humility and reconciliation.
• An understanding of the ways in which laws and policies have contributed to the marginalization of people who use drugs or a willingness to learn.
• Ability to lead and work closely with teams and mentor team members.
• Comprehensive knowledge and skill in educational theory research technology and related best practices
• Familiarity with contract negotiations grant writing budget development and working across government and agencies from development to execution.
• Familiarity with provincial and national privacy and data sharing legislation.
  
  

• A competitive salary: Although the full salary range is $88990 to $127000 the typical hiring range for this position is $88990 to $114000 depending on experience and internal equity.
• Growth opportunities: We welcome individuals at all stages of their career offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Hybrid work opportunity.
• Meaningful impact: Your dedication and expertise will directly impact best practices and care across the continuum of substance use.
• A comprehensive health benefits package including dental vision and life insurance as well as pension.

Your Day to Day:

• Leads the analysis design and implementation of education and implementation strategies including clinician engagement for all of BCCSUs clinically focused initiatives (e.g. clinical care guidelines and education programs) developing tailor-made solutions within a change management framework/approach.
• Collaborates with relevant internal and external partners to develop targeted and regional promotion strategies to increase clinician uptake of clinical guidelines and education programs leading to improvements in the provision of evidence-based care in the province.
• Builds and maintains key clinical provincial networks (e.g. regional health authorities Ministry of Health Ministry of Mental Health and Addictions health professional regulatory colleges professional associations Doctors of BC) and ensures current knowledge of relevant challenges opportunities and innovations that serve education and implementation strategies.
• Collaborates and engages with clinicians and other partners to identify and develop innovative education and implementation resources based on patient family and clinician needs that complement current or forthcoming BCCSU clinical resources and education programs.
• Creates and conducts needs assessments through survey and evaluation with provincial partners to evaluate education impact and inform future education strategies.
• Reviews all educational content to ensure that it follows the appropriate instructional design principles.
• Oversees existing online education and guideline dissemination initiatives including the management of the POATSP preceptorship network.
• In collaboration with relevant internal and external partners develops implements and evaluates multi-pronged education delivery modalities that are current easily accessible and support the educational needs of clinicians across the province.
• Works closely with the BCCSU medical writing team and clinical partners to ensure content is up to date evidence based and designed for appropriate audiences.
• Develops meaningful metrics and recommendations for continued improvement of education programs and tools to support quality and evaluation initiatives.
• Works collaboratively with the Co-Medical Director and Director or Associate Director of Education and Clinical Activities to strategize alignment of education and implementation initiatives with other provinces and territories to support the expansion of clinical guidance education and BCCSU initiatives.
• Collaborates with the BCCSU leadership team to ensure optimal strategies and resources are in place to design implement and evaluate the BCCSU education programs to achieve desired outcomes and provincial mandates.
• Manages project resources including preparing and monitoring relevant budgets to ensure program sustainability. Develops specific budget proposals related to education dissemination and implementation needs and explores opportunities for revenue generation in relation to growing program needs.
• Delegates and reassigns tasks amongst the education team to balance competing priorities and meet overall timelines.
• Responsible for overall performance management of the education and implementation team up to and including discipline and termination if required. Recruits supervises and coordinates with independent contractors and service providers as needed.
• Ensures that all final products from the education and implementation team meet internal standards and that appropriate external consultation has been conducted.
• Performs other related duties as required.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence living our Mission Vision and Values means providing British Columbians with compassionate socially just exceptional and innovative care every day.

From our humble roots 129 years ago Providence has grown into globally renowned research teaching and care organization. As individuals within a mission-driven organization we choose to be part of Providence Health Care because we value the organizations long commitment to social justice and compassionate care and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xmkwym (Musqueam) Skwxw7mesh (Squamish) and Sllwta/Selilwitulh (Tsleil-Waututh) Nations.