Product Manager, Flex Regulatory Strategy and Compliance, PC2 - Policy, Change Management, and Regulatory Risk & Compliance

At Amazon were working to be the most customer-centric company on earth. One customer experience that were constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them as quickly accurately and cost effectively as possible. To meet this goal Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors called delivery partners to make deliveries to our customers. With Amazon Flex individuals can now be their own boss delivering Amazon packages.

As part of PC2 you will work on regulatory and compliance induced benefits and onboarding strategy across all Flex geos. You will partner across functions including Tech Product Business Operations Communications Legal Marketing Public Policy and Public Relations to deeply understand the regional nuances and state of the business operating environment today and in the future. You will manage a continually evolving zero-to-five-year roadmap and proactively find opportunities to mitigate business risk by aligning Amazon Flex to internal policies and applicable local state provincial and national requirements. A successful candidate will have a deep interest in regulatory compliance and governmental affairs and shaping long term brand and program perception. A successful candidate will also think across borders partnering with colleagues in 8 countries to think globally about how to confront common problems.

Key job responsibilities
Working with key Legal partners and other stakeholders to understand current and forward-looking environment as it pertains to benefits and onboarding strategy in US Mexico Canada UK Germany Japan Singapore Australia and India.
Reporting current state and potential changes of the status quo to senior leaders on a regular cadence.
Developing a deep understanding of the business and internal programs processes and systems and identifying discrete products or features to improve our program ensure compliance and address risks.
Helping to prepare and deliver data-driven performance reports and recommendations to ensure we are on track to meet and ultimately exceed our PC2 goals
Supporting the creation of Weekly/Monthly/Quarterly Business Reviews and other presentations to advise leadership about on-going operations and projects in-flight
Developing and maintaining the centralized repository of workflows tools documentation and standards looking to minimize complexities and optimize efficiency and engagement
Supporting and driving the development of consistent standard and processes across the team to effectively advocate for operational excellence
Facilitating conversations to create opportunities for synergies across the business to support cross-functional initiatives
Measuring and tracking success against internal KPIs and other key metrics to drive operational efficiency and effectiveness

While doing so you will be obsessed with the Amazon Flex delivery partner experience ensuring that we are developing the right strategies to keep them happy and run our business. You will be an individual contributor working within a 25-person team of product and program managers and motivating them to move fast toward our north star vision while remaining nimble and showing great bias for action in a quickly evolving last mile delivery channel.

- 3 years of product management experience
- Experience managing technical products or online services
- Experience in product program or project management in leading cross-functional teams in delivery of major new products or services

- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104700/year in our lowest geographic market up to $179600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.