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Job Description
Complete application to reserve your interview time.
This hiring event will spotlight Sales and Customer Service roles in the Columbus OH region.
See job descriptions below:
Surge Staffing is seeking a Talent Advisor with high energy work ethic good attitude
personality with a good phone voice. This is a permanent full-time internal position with
Surge Staffing. Considerations will be made immediately.
Entry Level Customer Service / Sales
Staffing experience preferred
Must be flexible with their schedule.
PRIMARY FUNCTIONS & RESPONSIBILITIES:
Deliver superb customer service to clients and temporary associates
Must have at least 1 year of sales experience
Perform resume searches refer to established candidate pool and other staing/job
board resources to fulfill client orders in a timely manner
Recruit conduct interviews and follow-up with candidates and temporary
associates
Successfully and strategically match employee skill sets to customers hiring needs
Assist in the development of business leads & retention of current clientele
Act as a professional and reliable liaison between temporary associates and clients
Maximize billable hours to increase market share and branch profits
Perform a variety of administrative tasks that support the overall mission of quality
performance.
Conduct service calls to ensure quality customer service; conduct outside sales
calls to obtain new business partnerships and customers
Present customers with additional Surge Staffing products and services
Implement and manage detailed marketing programs for sales calls direct mail
Nurture strong business partnerships by providing exceptional customer service
skills and implementing customer development & retention strategies
Recruit train and retain temporary associates; coach and counsel temporary
associates to ensure quality performance and job satisfaction
Troubleshoot and resolve problems or complaints of temporary associates as well
as customers and other personnel
QUALIFICATIONS:
High school diploma required; or equivalent work experience/education greatly
preferred
Must have sales experience at least 1 year
Staffing experience preferred
Previous experience in a supervisory or leadership role a plus; staffing industry
experience strongly preferred
Previous experience in sales human resources or a service industry recommended
Proficiency in Microsoft Word Excel PowerPoint Outlook and Internet
Ability to travel to various locations and customer sites as needed; reliable
transportation a must
Ability to work effectively and efficiently independently as well as in a group setting
Sales-minded team-oriented and exceptionally calm under pressure
The Workforce Development Manager is responsible for identifying prospecting and securing business opportunities to support new revenue growth for a specific geographic area. This includes overall responsibility for:
1) Developing and implementing sales strategies for new account prospects active and inactive client accounts
2) Working with field management to plan conduct and follow up on sales activities
3) Achieving profit results in assigned areas consistent with predetermined forecasts/ expectations
Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal long-term partnerships with our clients and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122000 employees on an annual basis and growing.
PRIMARY FUNCTIONS
- Develop account sales plans/approaches with Manager on a minimum of 30 target accounts
- Identify prospects and develop sales strategies to secure new business. This may include sales calls competitive analysis coordination of presentations and proposals in-office demonstrations direct mail campaigns and follow up activity
- Conduct prospect active and inactive account sales calls independently and jointly with branch office staff and management as prioritized by Manager
- Functions as lead and primary sales resource on identified target accounts and is responsible for creating the account plan
- Partners with branch office and Headquarters staff to enhance/supplement product knowledge needed to close the sale as well as implement the product solution
- Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met
- Analyze prospect requirements and needs to understand how Company products and services can be applied to meet these needs and resolve problems
- Establish contacts in the business community including active participation in local networking events to increase brand recognition and awareness
- Record all business and sales activity in Company database as well as complete required activity reports
- Respond quickly to all customer and prospect inquiries and needs
- All other duties that may arise to ensure the successful operation of the company
QUALIFICATIONS
- High school diploma or equivalent required
- Previous business development experience
- At least 3 years proven outside direct sales including developing sales strategies experience with focus in consultative and conducting cold calls making sales solution-oriented sales approaches. presentations closing techniques
- Ability to understand and accurately apply a fast-paced highly competitive deadline- basic math skills oriented environment
- Proficiency with Microsoft Word Excel Self-motivated with exhibited sense of PowerPoint Outlook and Internet urgency in all sales and service related activity
- Ability to travel to various locations (e.g. customer sites other company offices)
- Strong leadership skills initiative and needed creativity with the ability to identify and convey successful techniques
- Ability to work with other team members as well as independently
- Ability to shift back and forth between two or more tasks
- Cooperative team-oriented patient calm under pressure
- Ability to produce results within an autonomous environment within company guidelines and have the flexibility to identify and respond to changes in priorities
- Strong written and verbal communication skills
- Ability to provide excellent customer service to all clients
- Ability to advise counsel guide and influence the opinions and decisions of other
- Familiarity with the surrounding area
EQUAL OPPORTUNITY EMPLOYER
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation national origin veteran status genetic information or any other status protected by law. Surge is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Human Resources at
Job Type: Full-time
IND1
Employment Type
Full-Time
