Sr. Manager, Human Resources, AWS, Data Center Planning and Delivery

At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon Web Services (AWS) is a dynamic growing business unit within . Since early 2006 AWS has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS companies can requisition compute power storage and other services gaining access to a global computing infrastructure that is the backbone of multi-billion dollar retail business. Today AWS provides a highly reliable scalable low- cost infrastructure platform in the cloud that powers millions of active monthly customers from start- ups to multi-national corporations to governments.

Amazon is seeking an exceptional HR leader to build and drive our HR strategy for the Global Data Center Planning and Delivery (DCPD) organization. This pivotal role demands a data-driven innovator with a customer-first mindset who will elevate organizational effectiveness and implement strategic HR programs across our global operations. DCPD is a compelling business to partner with: they own multiple critical activities globally including the acquisition of power real estate colocation contracting construction execution the planning and management of build delivery to meet customer demand the recycling of capacity back into the fleet strategic portfolio management of the existing sites and programs across these areas to continually improve AWSs safety quality delivery sustainability and cost of capacity.

We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen executive coaching skills excellent communications skills strategic thinking and planning/project management skills. You must be able to balance competing priorities and conflicting opinions and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change. The Sr. Manager Human Resources role is both a strategic and hands-on role that provides full cycle Human Resources as well as manages a small team of global HR Business Partners. Based in Seattle WA this role will be a part of a fun passionate and dynamic global HR and business team and requires strong team collaboration. This role is critical in executing our people initiatives by providing great internal customer support and driving HR functional excellence and process improvement. Successful candidates will also demonstrate:
- The ability to understand business goals and recommend new approaches policies and procedures to effect continual improvements in business objectives productivity and development of HR within the company.
- A true hands-on approach as well as the ability to successfully monitor the pulse of the employees to ensure a high level of employee engagement.
- Experience with rapid and complex changing work environment.
- Coaching and mentoring at all management levels.
- Success in creating and driving effective development employee relations retention and reward programs.
- Being an enthusiastic team player with a strong drive to create a positive work environment.
- The ability to think big but also not be afraid to roll up your sleeves.
- A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
- Strong internal and external customer service focus.
- The ability to manage multiple priorities simultaneously have a bias for action-orientated on results.
- Must be able to interface at all levels of the organization.
- Passion for innovative HR solutions and process improvement.
- Excellent organizational and interpersonal skills

Key job responsibilities
- Develop and implement people plans and solutions in order to achieve people initiatives and deliver results.
- Partner with senior leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth and build a work environment where employees can thrive and grow.
- Working closely with specialist central HR teams as well as matrixed site and international HR colleagues keep the right focus on assessing the HR needs in areas such as performance management talent acquisition career development diversity and compensation/rewards.
- Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans.
- Partner with the business on organizational design workforce planning succession planning and skills assessment and development.
- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.
- Partner with the business to lead Talent Reviews which focus on succession planning talent development and organizational health priorities.
- Provide compensation support including salary planning approval of salary actions promotions and job re-leveling.
- Provide management coaching to senior leaders.
- Lead and develop a small team of HR Business Partners providing mentorship guidance and performance management to ensure high-quality HR support across the organization. This includes setting team goals conducting regular check-ins facilitating knowledge sharing and fostering a collaborative environment to drive overall HR effectiveness and business impact.

About the team
This role is a key leader on the Data Center Communities team a part of AWS Infrastructure Services (AIS) which owns all aspects of worldwide server network and Data Center (DC) infrastructure and works to ensure our customers enjoy world class performance security seemingly infinite capacity and innovative capabilities they cannot find elsewhere all at the lowest possible cost. The AIS People Experience & Technology (PXT) team accelerates and de-risks the trajectory of this business by ensuring it has the culture talent organization capability and builder experience to innovate on behalf of customers as we Strive to be Earths Best Employer.

- Bachelors degree or equivalent experience
- 10 years in an HR generalist leadership role preferably in a high tech environment
- 5 years experience working with global teams and driving organizational change initiatives and developing talent management plans for a global organization
- Able to travel domestically and internationally as appropriate
- Previous employee relations and talent assessment experience

- Demonstrated achievements in coaching influencing and problem solving.
- Depth of pragmatic experience with compensation planning negotiation and implementation.
- An ability and desire to own a space provide thought leadership and catalyze results.
- Strong judgment and employee relations experience.
- Expertise in assessing management and executive talent.
- Broad experience and specific knowledge of human resource theory including employee relations learning and performance management.
- Work experience in the tech industry or if not successful tenure at two different industries.
- Deep understanding of what great HR looks like and how business cycles influence the people agenda.
- Excellent business acumen and an ability to understand a P&L.
- Demonstrated achievements in coaching influencing and problem-solving.
- Effective Communication/Facilitation: The HRBP must be an effective communicator both written and verbal work with managers to send clear and consistent messages be an effective communicator in writing facilitation be able to drive change facilitate internal communication processes and facilitate dissemination of internal customer information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153100/year in our lowest geographic market up to $253200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.