Certified Optima Solutions Professional - Lead
Certified Optima Solutions Professional - Lead
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Job Description
As a Certified Optima Solutions Professional Lead you will represent PPG at customer facilities ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service focusing your concentration on Ecoat color and appearance control to customer specifications. You will be responsible for helping to achieve both customer and PPG goals while participating in continuous improvement and problem-resolution activities with Plant Operations and Management!
Specialized training as necessary will be provided for the successful candidate who meets the qualifications of the role. The selected candidate will report to the Optima Solutions Manager and work at our office in Greer South Carolina.
Key Responsibilities
Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns collecting data and taking appropriate actions to help resolve customer issues.
Record weekly inventories and communicate status both externally and internally.
Perform required tests for material and process systems and prepare technical reports for customers
Provide resolutions to customer inquiries application process monitoring inventory monitoring material ordering and hands-on support generating reports as necessary.
Participate in weekly meetings with technical experts to review site projects and activity.
Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed
Use PPG digital tools to capture critical data and facilitate problem solving.
Support any special projects as needed.
Provide sales support to maintain and expand business and ensure effective start-up of new products.
Qualifications
High school diploma required
3 year of experience in a technical setting or paint application environment
Prior supervisory experience preferred
Must be proficient in Microsoft programs (Word Excel PowerPoint)
#LI-ONSITE
About us:
Here at PPG we make it happen and we seek candidates of the highest integrity and professionalism who share our values with the commitment and drive to strive today to do better than yesterday everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation sustainability and color PPG helps customers in industrial transportation consumer products and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more visit and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are One PPG to the world.
We trust our people every day in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees creates an environment for continuous learning and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex pregnancy race color creed religion national origin age disability status marital status veteran status sexual orientation gender identity or expression. If you need assistance to complete your application due to a disability please email
PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
