Enterprise Account Manager
Enterprise Account Manager
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$ 50000 - 60000
1 Vacancy
Job Description
Job description
POSITION TITLE: ENTERPRISE ACCOUNT MANAGER CORE
DEPARTMENT: SALES
CLASSIFICATION: EXEMPT
LAST UPDATED: 04-2022
POSITION REPORTS TO: DIRECTOR NORTH AMERICAN SALES
POSITIONS SUPERVISED: NONE
LOCATION: PORTSMOUTH NH
TRAVEL REQUIREMENTS:0% to 10%
ABOUT GMO GLOBALSIGN INC.
As one of the worlds most deeply rooted certificate authorities GlobalSign is the leading provider of trusted identity and security solutions enabling businesses large enterprises cloud-based service providers and IoT innovators worldwide to conduct secure online communications manage millions of verified digital identities and automate authentication and encryption. Its high-scale PKI and identity solutions support the billions of services devices people and things comprising the IoT. A subsidiary of Japan-based GMO GlobalSign Holdings K.K and GMO Internet Group GMO GlobalSign has offices in the Americas Europe and Asia. For more information visit
POSITION PURPOSE
Looking for a self-motivated individual that will be responsible for positioning and selling GlobalSign products and services to the SMB Market. In this position the Enterprise Account Manager Core will be tasked with identifying potential Customers and Partners and expanding GlobalSigns reach within an assigned territory.
Successful candidates will be responsible for selling GlobalSigns security products and services - including Managed SSL Managed ePKI and other GlobalSign offerings. Responsibilities will include developing and implementing individual territory strategies expanding business relationships territory/ pipeline management opportunity identification analyzing IT security requirements selecting appropriate GlobalSign solutions quotes / pricing and other proposal development activities.
To be considered for this position the Candidate needs to have a successful track record solution selling with an understanding of Internet and/or e-commerce technologies.
RESPONSIBILITIES
- Sell and service accounts via phone and email direct and through channel partners. Take incoming calls from prospects responding to sales inquiries; make out-bound calls to facilitate sales.
- Learn and maintain in-depth knowledge of GlobalSigns solutions and technologies competitive products and technologies and industry trends.
- Follow up on leads and opportunities daily; contact and up sell existing customers on GlobalSigns product suite.
- Maintain an accurate Territory pipeline using . This includes data integrity and updating customer and Partner contacts as it relates to leads opportunities and account information.
- Grow territory selling footprint by leveraging channel partners in sales process where able. Maintain an updated Territory plan that accurately reflects product and sales coverage.
- Develop business relationships with Partners.
- Identify and develop new accounts within assigned geographic territory. Document steps of sales process in Salesforce CRM (Customer Relationship Management) platform. Maintain quality contacts with key decision makers as designated to that opportunity in your pipeline. Employ company resources as needed to close sales.
- Prepare complete and accurate reports as requested.
- Prospect for new accounts through personal sales calls networking marketing research and email campaigns.
- Engage in technical sales discussions with potential clients via conference call or web demonstration; leveraging Sales Engineering resources where needed.
- Work to maintain a high level of customer satisfaction by assisting with customer requests complaints and escalations.
- Attend sales meetings and training sessions as required.
QUALIFICATIONS
- Proven track record in hunting developing and on-board enterprise customers to build/grow sales of solutions through direct sales.
- Ability to develop a thorough understanding of information security related products/services and/or the demonstrated ability to quickly learn/assimilate GlobalSign solutions.
- Ability to build strong relationships within assigned territory to insure continued growth.
- At least two (2) years of SMB Enterprise solutions sales experience in a high-tech environment.
- Highly trained in technology solution selling or like methodologies.
- History of consistently meeting and often exceeding sales goals
- Detail oriented with a strong commitment to accuracy and quality.
- Strong analytical business process development and problem-solving skills
- Excellent communication interpersonal and self motivation abilities.
- Strong presentation both written and oral as well as good analytical skills. Demonstrated ability to learn new technologies and understand the problems they solve for customers.
- Strong time management skills and the ability to prioritize and manage multiple activities
- The ability to effectively manage ones own time and work independently to meet defined performance metrics and booking objectives.
- Highly competitive and demonstrated ability to work well with others in a fast paced team based sales environment.
- Proficiency with CRM applications (preferably ) and related sales tools (ZoomInfo LinkedIn).
- Bachelors Degree or equivalent experience
PHYSICAL & MENTAL REQUIREMENTS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirements
- Light work that includes moving objects up to 15 pounds.
- Remaining in a stationary position often standing or sitting for prolonged periods of time.
- Ability to sustain viewing a computer screen for extended periods of time.
- Repeating motions that may include the wrists hands and/or fingers.
- Communicating with others in-person over the phone and virtually to exchange information.
Mental Requirements
- The ability to concentrate on tasks for extended periods avoiding distractions and maintaining productivity.
- Ability to organize and prioritize your own work schedule.
- Ability to understand and follow basic instructions and guidelines.
- Ability to make decisions which have moderate impact on immediate work unit.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities mentioned above are not exhaustive and may encompass additional tasks assigned to this position.
ONE GLOBALSIGN WAY
Our employees are expected to fully embrace our One GlobalSign Way and demonstrate the following behaviors daily in their job roles.
Behavior
Description
Ownership
Be responsible and accountable for own job responsibilities performance conduct learning training development career progression and effective communication.
Creativity
Challenge how things are done suggest more effective and efficient ways of working actively seek to improve customer service and product offering to both external and internal customers.
Integrity
Behave ethically and morally by complying with Company rules policies processes procedures and governmental/governing body laws and regulations.
Collaboration
Understand and demonstrate effective team working skills by working successfully within and across teams.
Diversity (and inclusion)
Contribute to a dignified work environment by respecting and including others irrespective of age culture ethnicity race nationality religion belief gender gender reassignment sexual orientation disability marriage/civil partnership and pregnancy/maternity.
Waku Waku
Seek to be passionate and positive about GMO GlobalSign by aligning with the mission vision behaviors and objectives.
Equal Opportunity Employment
GMO GlobalSign Inc. is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you need assistance or an accommodation due to a disability you may contact us at or you may call us at 1
Applicants have rights under the following Federal Employment Laws:Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).
Background Checks
Due to the trusted nature of our business we are required to complete background checks which include a basic criminal record check employment references and qualifications.
GlobalSign Privacy Policy
I understand that by continuing to apply for this vacancy I am agreeing to the processing of my personal data subject to GlobalSigns.
Required Experience:
Manager
Employment Type
Full-Time
